Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

What does FOC mean?

We are in the process of porting our numbers over to Zoom Phone. One of the phone numbers has an update status of FOC under "Order Status" . What does FOC mean? Thanks

ShelleyP by Newcomer
  • 4887 Views
  • 5 replies
  • 0 likes

Resolved! Not seeing SMS Campaigns tab under Advanced

Hi, I'm following the instructions in "SMS/MMS 10DLC Compliance for Zoom Phone and Zoom Contact Center" (https://support.zoom.us/hc/en-us/articles/5016496738445) and don't see this tab under Advanced on our admin page. Instructions: Menu: Am I in the...

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tfiske by Participant
  • 3117 Views
  • 8 replies
  • 1 likes

Resolved! Less intrusive phone call notification pop up

It would be really nice if we were able to choose where a phone call notification popped up on our screen. Currently, there is only one option: a giant white pop up in the middle of your screen while you're trying to do your job. I'm an administrativ...

Xiporah by Explorer
  • 7257 Views
  • 11 replies
  • 4 likes

Resolved! Add users to Zoom Main office Phone line

Hi There,I am looking to see if there is a way that we can setup our office managers on the main auto receptionist line so that they receive the calls when someone calls the main office line. I was hoping to achieve what Shared lines can do, but inst...

kovyon by Participant
  • 1063 Views
  • 3 replies
  • 0 likes

Yealink phone issue.

My firm is using the T54W Yealink phones and for whatever reason, one of my users keeps having the problem of calls going straight to voicemail. I've double checked all call settings, and nothing out of the norm stands out. I've even compared their p...