since ‎2024-02-05

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We have it setup to where when we get a voicemail to the main line an email goes to me and to my boss. However, the email I receive includes the attached mp3 of the message whereas my boss only receives the transcription without the attachment. Any i...
Is it possible to set it up to where if no one answers it will go to voicemail? We have it setup to where if it will ring to person one, then if one doesn't answer it goes to person two then if two doesn't answer it goes to person three. If person th...
Is it possible to add a single ring when someone before it goes to IVR/Auto Receptionist? Thanks!
Why is it that we can't connect an analog phone to an ATA and use it with Zoom Phone but we can use an ATA for fax? That's what I was told by the sales rep.
Is there an article explaining the difference between Zoom Certified Phones and Zoom Compatible Phones? We bought the Cisco 8865 thinking we would be able to use it for video calls/meetings but I've recently discovered that is not the case. Thanks!