I have the zoom basic plan and the Zoom Phone US & Canada Unlimited Calling plan, and I am looking to set things up for a small team of up to 3 or 4 outbound callers. I would like to setup dispositions for the end of each call e.g. "Interested", "Meeting", "Not Interested", etc. Maybe this could be done through tags as well. It is hard to track the outcome of calls without this. As of right now the zoom phone resets to the dial pad when it a call is completed or dropped. There doesn't seem to be an option for dispositions or tags.

I did find an article on this https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065281#h_01FWH54YHPZA20HWHNQKXDB6G6 but cannot find the settings. If this option is on another zoom plan, what is it? Ideally we would like to stick to the basic plan with regional phone and achieve something similar. Can we replicate this with tags somehow if dispositions are not an option? We are not looking to pay a lot of money for a different plan when it is only a small team of callers. Thanks!

When a voicemail is deleted in an email client (outlook for example) voicemail is deleted in Zoom. Other phone systems are able to do this I was very surprised to see Zoom is not able to do this.  This is a inconvenience to all users as they need to mange each voicemail twice in two separate applications (The email client and Zoom client). 

Hello, 

I'm having a problem with screen sharing for a while. I have Samsung galaxy s9 ultra tablet and I already installed Zoom. When I want to sign in with my university account, zoom opens it only in web site. The application won't open no matter how much I wait or press the launch meeting button. At last I have to press join from your browser option and when I do so, there is no share screen option in the bottom. 

I already checked my in meeting settings and share screen is available and I tried Uninstalling the app and clearing the cache options a few times. I also tried singing out from my account completely and singing in from the beginning... Nothing worked. I have a Samsung phone and when I try to do the same with my phone, there is no problem. I can't understand what is wrong with the Tablet. In addition, zoom works correctly when I reset to factory the Tablet only once after first installation. After that I encounter the same problem.

Can anyone help me with this issue? I need to use my tablet in the meetings and it's really causing me a lot of problems. 

Thank you in advance 

Hi,

My contacts for Zoom phone do not sync between the phone I use for work and the desktop app. If I create a contact on the phone it will not appear on the desktop and vice versa. is there anyway to update the directory for either or turn this on to auto sync?

I'm a longtime Zoom user.  Last week added the $15/month phone service.  Talked about dropping the ball.  Even after spending 1 hr wading through the community fixes, I'm still not able to make a phone call.  And I'm not going to spend more time figuring it out.  So long Zoom.

With our old phone carrier (ENA), the secretaries in our school buildings could transfer a call directly to a teacher's voicemail. That option no longer appears for them with Zoom. Is there something on our end we need to do in order for that to work?

They do this when a teacher is actively teaching a class and they don't want to disturb them. We know there is a DND button on the phones, but the teachers have a habit of not turning that back off.

Thanks in advance!