About tmcandrew

tmcandrew · 2024-05-21 09:00 AM

Hello All,Looking for some help either 1) Finding the reporting information I'm looking for if it exists 2) Problem solving an issue our organization is running into. Currently we have several call queues setup throughout our organization. However, a...

tmcandrew · 2024-04-15 08:08 AM

Based on the help articles and searching the tool myself, it appears that workspace reservation is not available on the desktop application itself, is that correct? Only the web portal and mobile app. Is this a feature enhancement that is being consi...

tmcandrew · 2024-02-06 10:18 AM

All, Some of our users are having call quality issues when using the mobile app on their cell phone. This situation is unique because if they just made the call on the cell phone itself, not through the app, they do no see the same quality/connection...

tmcandrew · 2024-05-24 09:56 AM

Did you ever figure out what was causing this? We implemented Workspace Reservations a month or so ago and we get "complaints" every so often that this occurs. As best as I can tell it might be something to do with Microsoft Outlook syncing? Either t...

tmcandrew · 2024-04-19 08:24 AM

Yes, it just was added on the 4/15 update it would seem which was after i asked my question. Thanks!

tmcandrew · 2024-02-06 11:56 AM

Thank you. I believe that answers my question, Eliot.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Logging In/Out of Call Queue vs Do Not Disturb

Workspace Reservation-Desktop Application

Call Quality/Dropping on Mobile App

Re: Can not overbook same workspace at same time.

Re: Workspace Reservation-Desktop Application

Re: Call Quality/Dropping on Mobile App

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

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