Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Cell Phones cannot call out.

Ok I have we have (1) number coming in. I have Grand Stream 2604p desk phone at my shop and (2) Cell phones with the zoom phone app on each. One is and android (mine) and the other is apple (My wife's. With the Line 2 service and calls coming into ou...

dlee425 by Explorer
  • 1079 Views
  • 2 replies
  • 0 likes

Phone Call History.

When we get an incoming phone call during normal business hours, it works fine. After hours it does not display any incoming calls. Is there something I need to do to get this to work?Thanks for any help.

dlee425 by Explorer
  • 1192 Views
  • 2 replies
  • 0 likes

Zoom Desk /Poly vvx phone bootup

Hi Team, Can anyone explain me how zoom/Poly desk phone bootup process as - 1. Once we only configure the MAC in zoom admin portal, how phone gets registered? 2. How zoom finds the phone with MAC in network means using protocol and gets registered. ?...

SMS campaign keeps being denied

Hello, I am a self-employed service provider. I need SMS service and that is why I choose Zoom when I started looking for a softphone for my practice. I have not yet been able to set the SMS service up.Here is the recurring error : Tax id does not ma...

k8te by Newcomer
  • 1064 Views
  • 3 replies
  • 0 likes

Audio Issue in Windows 11

Hello there, I recently Installed Zoom App in my laptop which has windows 11 OS. I'm using Zoom Phone feature but people cannot really hear me. I thought it was my mike issue but my mike is working absolutely fine with other applications. Can someone...

Trilok by Newcomer
  • 1815 Views
  • 5 replies
  • 0 likes

Peer to Peetr advance port setup

Zoom has the option to modify the listening port range. Is anyone using this feature? What is the best practice? Do you allow for one port or ten ports? How many ports should I open for p2p?