Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

After hours call queue extension?

Hello, We have setup auto receptionist that forwards all incoming calls to a call queue extension that answers during specific business hours. After hours, it goes to voicemail after a greeting with our business hours. After hours, none of our employ...

MikeCWS by • Explorer
  • 704 Views
  • 1 replies
  • 1 likes

Resolved! Pre-assigning phone numbers prior to porting

My company is currently switching from RingCentral to Zoom Phone. I was informed by Zoom that I could pre-assign our RingCentral numbers prior to porting them over to Zoom. I would like to do this so we do not experience any down time. However, Zoom ...

Cappy by • Explorer
  • 2603 Views
  • 7 replies
  • 0 likes

Resolved! SMS question

Hi. I'm trying to get an answer on this. I'm looking to port my number over from another provider but I wanted to know if I have the ability to send direct sms messages to the phone number and from my phone number?

Phone Queue's

We use a phone queue and I move people around in it quite often or delete and add a new member. In order to move people around, I have to delete names and then re-enter them. A drag and drop feature would be incredibly useful!!

Receive Queue Calls by schedule?

Is there any way to define Membership Call Queues by a schedule?I have membership of 3 call queues, but only want to for example, have two of them active between certain time of the day. Saves me having to remember to not answer certain calls for whe...

MISSED CALLS NOT SHOWING

If I am on a call and another call comes into the queue - we have it set not to ring to me - but it isn't in my list of missed calls so that I can call someone back - the call only shows on someone's phone who wasn't on the phone when the phone rang

HNICH by • Newcomer
  • 761 Views
  • 1 replies
  • 0 likes

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