Hello i have a user where we recently implemented zoom in salesforce and when she is making a call normal behavior is that you can answer a call in salesforce or make the call there and then it goes to the notes section of the call in salesforce but for her it just goes back to the number pad, basically the zoom app takes over the call and the controls, and she needs to go back into history and log the call and make notes.
she is the only user that has the issue. we had one other user with the same issue but when i revoked the Outh2 for him in salesforce and reconnected it, it worked for him. 
i have tired to uninstall and reinstall, revoked the outh 2 for her, removed the zoomphone and readded it, tried different browsers and cleared cache and so on. 
checked all the settings and nothing stands out. 

what could i try that would help?
thank you 

Hello dear community,

I'm looking for a way to prove that I own a specific phone number for a partner.
This phone number is a zoom-phone in my fleet,
Which document can I get, that state that my company own this number ?

Thanks for your help,
Have a good one.

Hi all,

I'm after software that would ideally do the following:

- Phone user picks up a call (probably via a desk phone)

- User is also logged in to Zoom on their PC, software launches with details of the incoming call (time and caller ID info) 

- Receptionist enters a note/message with the option of sending it to the appropriate user via email or software popup etc.

Any ideas on how best to implement something like this in a small office?

Hi,

I have two Poly Edge models:

E100 and B20.

I want to configure them to automatically call a specified number when they go off-hook. I successfully set this up on the E100 using the following insert command in the configuration file through the GUI interface on the phone: https://ip address of the phone/

call.autoOffHook.1.enabled="1"
call.autoOffHook.1.contact="8800"
call.autoOffHook.1.protocol="SIP"
```

When the phone goes off-hook, it automatically calls 8800 on my line 1 registered.

I need help to do the same thing on the Poly Edge B20, but I can't find the configuration file on this model even though I have access to the GUI interface.