I have 2 zoom phone numbers to accommodate 2 different companies. But when people call either number, they are displayed the same way- making it impossible to determine WHICH phone number was being called. Is there a way to personalize the incoming display to show which number is being called. Along the same lines, is there a way to display which number was called under ALL HISTORY?

I am using the phone and desktop app. Version 5.17.11

Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console.  It presents a very usable list of users with their current presence.  I'm having problems with users who has enabled calendar and contact integration.  When they have a calendar item their status changes to "in meeting event."  For users who schedule tasks for themselves that doesn't necessarily mean they are unavailable to take phone calls.  When a user has a calendar item and locks their PC their status remains "in meeting event" rather than updating to Away because the PC was locked.

This makes using the Zoom Assistant as a receptionist console pretty difficult.  Any thoughts/suggestions?

Zoom Phone users making outgoing calls will not hear a ringing tone or a dial tone. The caller does not think that the call is connecting although it is and is hanging up on prematurely, causing a lot of problems for our clients. This is happening on iPhone app, desktop softphone, using a headset, and without a headset. It's not everyone, with every call. This appears to be intermittent.