Zoom Phone System
cancel
Showing results for 
Search instead for 
Did you mean: 

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

QOS Parameter questions

We have been looking at the Zoom Phone system QOS to determine why some clients are reporting poor sound quality occurring 1-2 times per week. To be more specific, callers are reporting that our user sounded distorted or echo-ey while we heard clearl...

cjk03b by Newcomer
  • 491 Views
  • 3 replies
  • 0 likes

Resolved! Inbound caller ID on iPhone

We are piloting Zoom Phone for our business. One small issue is how the iPhone handles incoming calls with third party apps. Ideally, I'd see information re: the caller ID and which line the incoming call is coming in for. This is the experience when...

SMS Campaign Rejection

I work for a nonprofit organization and we have been trying to get an SMS campaign submitted for months. I have followed the campaign creation checklist to a T, and I continue to get vague rejection messages that don't make sense based on all the wor...

Attempting to add Device

Hello, my company recently obtained a phone to test on zoom for future office deployment. The phone model is a Yealink T46U. The problem is when we go into the device list and add device we can’t find this model number in the dropdown. We have tried ...

Live Zoom Phone Status Dashboard

I wanted to inquire if there is a way to create a live Zoom Phone status dashboard in Power BI or ServiceNow. I’m interested in having a single dashboard that displays the live status of all Zoom desk phones, trunks, active users, and license utiliza...

VKS by Newcomer
  • 91 Views
  • 0 replies
  • 0 likes

Resolved! Split business hours.

This doesn't seem possible currently, but I would like to be able to create "breaks" in the business hours in Zoom. For example, I would like to be able to set my hours from 8am to 12pm, and 1pm to 5pm, each day so my phone doesn't ring while I'm on ...

BDorminy by Explorer
  • 3521 Views
  • 8 replies
  • 1 likes