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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

High number of reports of call drops

Has anyone noticed a high number of users reporting call drops over the last week? We have had a significant number of users reporting high call drops, our users are utilizing the Zoom client and in most cases are on 2.6.6. Looking at the logs I do n...

Deleting SMS in call queue

When utilizing SMS in a call queue, we noticed if one person deleted the SMS conversation it did not delete from other team members’ queues. How can the admin adjust settings so it deletes from everyone who is in the call queue?

How to endeavor receive sms

HelloI want to enable receive sms messages. I need to verify my tik tok business account and how can I enable receive sms messages. When I open mobile app and go to phone I have only 3 options: history, voice mail and lines. I don’t have sms.

Resolved! Off Hook Dialing Configuration

Trying to setup OFF HOOK dialing for a door phone. AKA - hot line phone. It's a Poly VVX 150 telephone. Need it to ring to an auto attendant upon going off hook.I located a configuration file for an older model of Poly, but this series does not like ...

Call Transfer - Default to Direct

Our receptionists are wondering if there is a more efficient way to transfer calls. In most cases, they use the direct transfer method. With our previous phone system, the default transfer method was direct and they could accomplish that by typing th...

Add White Noise to Phone

We just rolled out Zoom Phone. One thing people have noticed is that when a person is not talking, it is completely silent. Zoom's audio codec suppression does such a good job that people think the call may be disconnected or the other person hung up...

ZOOMイベントのアンケート機能について

ZOOMイベントでウェビナーのようにアンケートを退出時に表示させたいのですが、方法はあります。イベント終了後タブには、イベントアンケートとセッションアンケート選択することができず、その2つだとイベントやセッションが終了した場合に表示されます。そのため、イベント途中で退出した人へはアンケートを表示しますすることができません。

西井 by Newcomer
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