Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! Recording in-coming call custom notification

The current notification says "The call is being recorded, if you do not wish to be recorded please hang up now". I've created a custom audio file in the asset library notifying the caller the call is being recorded. How do I get that custom response...

mbfull by • Explorer
  • 547 Views
  • 2 replies
  • 0 likes

Zoom Phone

I've just gotten a new google chrome book. I can see my Zoom Phone App icon on my phone application, but not on my desktop (where I need to use it)! Anyone able to help?

Resolved! Call History & Voicemail are empty

We have Zoom Phone Basic. Callers are able to leave a message at our number (just tried it myself), but neither the call nor the message appear in the appropriate tabs in the Phone section of the web portal. What am I doing wrong?

RickU by • Newcomer
  • 447 Views
  • 2 replies
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Resolved! Assigning a ported number question

Hi, My porting order was completed today and I want to use it with my Zoom Workplace app. I have been in the administrator settings, but I cannot assign it to myself or any other extension. I have 2 licenses, but only one phone number available, whic...

Pmac2 by • Explorer
  • 2020 Views
  • 7 replies
  • 0 likes

Stopping the zoom phone popup in Salesforce

Hi, When pressing a number to dial on salesforce, the zoom phone popup on the bottom left on the screen always opens, when I already have the zoom app open and are using this as my workflow instead. I'd like for the salesforce popup not to pop up eve...

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