Was wondering if anyone can help me solve this issue
On all Outbound calls the voice prompt "Call may be monitored for Quality Assurance" comes on. We as a company do not have call recording enabled, so I do not understand why this prompt plays. I have ensured that the Prompt "play a disclaimer prompt to call participants" has not been selected for any of our monitoring participants. Is there something I am missing? Thank you! 

We are new to Zoom Phone as of this week. We had been with Ring Central a few years prior. 

I am very surprised to find that Zoom is missing the most basic of things for the phone functions. 

• Paging - we have Polycom VVX 350 desk phones. The Keys & Buttons setting does not work for "Paging - Line". When applied to the user, it never appears as an option on their phone soft keys. Broken. 
• Paging - You can get around this at least, by picking up the hand set and entering the Extension number assigned to a Paging group. But when you do, it still does not work right at all. Instead of hearing a Page across all the phone speakers, it makes the phones RING. If a person does not pick up the phone, they miss the page. For us, this is a major safety issue. We use phone paging for critical announcements, and calls to other staff for assistance if a client is in crisis at the desk
• Call Queues - I had written about an issue with this, and then suddenly an hour after I posted this, all the Queues started to work correctly to show all calls and what status calls were - very odd. 
• Ring Tones - while you can pick a ring tone in your app, you have no way to ever play it / test it. You have no idea what your ring tone is until it actually has a call come through. 
• Greeting - You cannot change your greeting in the app. You have to go into the website portal, log in there, click on phone, then click your settings, then scroll way down, then go to Add Audio to finally get to a spot where you can record a new greeting. That is extremely convoluted and cumbersome when people tend to change their Greeting a couple of times a day to inform callers of their availability. In other cloud phone services I have worked with, you can record a greeting right out of the desktop app with 2 clicks! 

I cannot find anywhere in the Zoom community system, any kind of list of Features being worked on, or a voting system for features. I have found a number of posts about these issues above, but they all died for further replies many months (in some cases years) ago. So these are not new queries on my part - people have been asking about this stuff for a few years already. But there seems to be no updates or follow up by zoom on these things? 

aIs there some secret place I have not found yet? 

Is there a way to mute incoming calls from my phone while I'm on a call in my Zoom phone app?

Context:

I'm using the Zoom app on my phone to make a call.

A call comes in from my phone (not zoom).

It rings in my ear while I'm on my Zoom phone call.

Can I mute it or send it straight to voicemail while I'm on another Zoom call?

Good afternoon,

I have an Axis A8105-E intercom door camera, and I would like to get it working with Zoom Phone. After entering in all the information for the manual provisioning, and enabling sips I was able to get it provisioned with Zoom phone. I can make calls to the common area extension assigned to the phone, with the device automatically picking up and two way audio established. However, when I press the button and attempt to have the device call a Zoom extension, or even an outside phone number, the call rings, and when the recipient picks up the call just ends.

Are there any settings I am missing? Any insight or advice would be greatly appreciated.

My campaign was rejected  and now rejected again with the following error:

Not finding anything in my searches and not seeing where I can correct this.

Upstream CNP declined sharing request for campaign BLABLA. Explanation: The web presence is missing a privacy policy/statement and we are unable to review how this customer processes consumer data. -KO

We all have people that walk away from their desks without logging out of queues. 

We really need to have a feature that if I miss a queue call, zoom will automatically log me out of that queue.  

to give more context, this is during their hours of work, not after hours.