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Account Disabled

bil2
Newcomer
Newcomer

I received an email stating that my Zoom account has been disabled due to a violation of Section 3(d) of Zoom’s Terms of Service. I would like to understand the specific reason for this action and how can I fix that asap?

 

 

1 REPLY 1

hoodee23
Zoom Employee
Zoom Employee

Hi bil2,

Thank you for dropping your inquiry here at the Zoom Community Page! I actually had a customer before who received the same kind of notification  (though it pertains a different section under the Zoom's Terms of Service violation), and I notice that the violation is explained much further on the links provided. If you can kindly check back on the email and click through the hyperlinked URLs, it should bring you to a page for more information of the violation and also a link to submit an appeal.