Changing the default language for transcription with ZoomPhone

[TaikiKono]

Transcriptions of ZoomPhone recordings cannot be translated into Japanese.

The default language for call queues and users is set to Japanese.
Do I need to change anything else?

[Eliot]

hi @TaikiKono 

have you tried setting the zoom phone default transcription language to japanese?

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[TaikiKono]

Hi, @Eliot 

I have already changed the default transcription language to japanese all acounts, but it does not work.