Solved
New SMS Campaign
Hi, I submitted an SMS campaign request, which has been pending for over 15 days. Why would it be pending this long, and how can I help it along?
@Cam-SFP Please see Zoom 10DLC campaign registration delay.
Approvals for 10DLC campaigns are experiencing delays due to carriers carefully reviewing each campaign. To expedite the process, ensure that your campaign submission aligns with the 10DLC checklist. After making the necessary changes, including those to your website, kindly submit a ticket to Support to prompt the review of your 10DLC campaign. Enter the following:
- Request Type: Technical Support
- Priority: Low
- Subject : 10DLC Campaign Nudge Request
- Description : Share your 10 DLC Campaign IDs and the date you submitted the campaign as a part of the ticket
- Product: Select Phone or Contact Center (depending on your campaign)
- Area: SMS
- Attachments: Add a screenshot of your pending campaign.
- Click Submit.
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