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MESSAGE COULD NOT BE SENT

nicslimotan
Newcomer
Newcomer

‎2025-02-24 11:33 AM

Called zoom support and they confirmed I have an active sms campaign and powerpack. Labeled it as "Technical Glitch" since messages could not be sent despite having everyth

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FarioConsulting
Contributor I
Contributor I

‎2025-02-25 01:39 AM

Hi,

Could you make sure that you have completed 10 DLC for SMS as messages may be dropped by carriers if not properly set up
FYI Check out Zoom's article on Setting up Zoom SMS with 10DLC Compliance for conversational messaging


Harsh
We help businesses with Zoom integrations, customizations and setups
Reach out and learn more on Fario Consulting
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