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We are wanting to expand how we use our Auto Receptionist by using the dial by name option which is working with users names. With 40+ locations, we want to callers to have the option of spelling a location name so they may be transferred there. How would I go about setting that up?
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When utilizing SMS in a call queue, we noticed if one person deleted the SMS conversation it did not delete from other team members’ queues. How can the admin adjust settings so it deletes from everyone who is in the call queue?
Trying to setup OFF HOOK dialing for a door phone. AKA - hot line phone. It's a Poly VVX 150 telephone. Need it to ring to an auto attendant upon going off hook. I located a configuration file for an older model of Poly, but this series does not like the one I found. Has anyone configured this before with a VVX Poly? Is there a way to configure this in Zoom?
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My SMS campaign application was rejected for reason of "This brand's URL will not load to a valid website." I do not have a website, nor do I want or need one. Is there a workaround to this?
I am using Zoom Sip with TLS and I can able to send the REGISTER request with Zoom and received 200 but when I send a Zoom INVITE sip request I get 403 It is with the same auth that I am using for sending the REGISTER request can anyone did this previously.
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We need the SMS feature for answering simple questions with clients, such as "Can you text me your address". Do we need to do a campaign for just answering questions? We don't send out mass texts.
