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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Add speed dial line keys for batch users

Hello. I am trying to bulk add speed dials for all my phones. I located Phone System Mgmt > Users & Rooms > Import > Add Key & Positions and successfully uploaded a CSV with the desired speed dial assignments. But they are not transferring to the pho...

factor110 by • Contributor I
  • 386 Views
  • 1 replies
  • 0 likes

Basic back-end question

Hello, Are Zoom SMS messages stored in the cloud or locally (on mobile / desktop) devices? Are Zoom SMS messages accessible centrally (via admin credentials) or do you need account credentials for each user? As a bonus question, if any SMS messages a...

how do i get a direct number

Hi! all can anyone please help i dont understand how to get a direct number, i filled out the form to get the sms running and everything went well, but because i dont have a direct number i cant send or receive them

SMS

I have an active brand and SMS campaign. I have assigned my phone number to the campaign, but it is showing "Unverified" for the messaging status. Would appreciate any assistance to get this resolved.

Twal58 by • Newcomer
  • 901 Views
  • 2 replies
  • 0 likes

SMS for personal use

Hello, I signed up with Zoom Phone for personal use, I do not have a business to register under the 10DLC. How do I enable the ability to send SMS? (again, for PERSONAL use only)

10DLC Campaign

Is there a 24-hour restriction on making edits to campaigns? I was modifying a rejected campaign when I switched to another tab in the Zoom help forum. Upon returning, I found that I couldn't make further edits or even click on "create a new SMS camp...

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