Chetlee_cpaf
Newcomer
Newcomer
since ‎2023-10-11
‎2023-11-27

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Disable or Anonymize INCOMING caller ID to a queue

2023-11-27 02:48 PM
Hello,We have a call center with federal requirements to provide anonymous support for our hotline callers. Is there a way to remove the caller ID or prevent it from showing when it goes to a call queue or attendant? Our hotline counselors and volunt...