Zoom Phone: Unable to add Emergency Address when adding a new location

[Verdant]

I am attempting to add all our physical locations for emergency services however when I add an address it just says "no data". Is there somewhere else in the system I need to add it first?

[Eliot]

hi verdant,

I do not know where your locations are, whether you have multiple sites, and what you have tried. 

Please see these zoom support articles.

Requesting for an address verification with Know Your Customer (KYC) (zoom.com)

Setting up emergency addresses (zoom.com)

Managing emergency location and addresses (zoom.com)

Setting up nomadic emergency services (zoom.com)

Setting up emergency response locations (ERL/ELIN) (zoom.com)

Bulk importing or updating emergency locations (zoom.com)

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[djhanley]

was this ever resolved? I am experiencing the same issue

[djhanley]

hi
was this ever resolved? I am experiencing the same issue

[Eliot]

hi @djhanley 

i just tested by setting up a test site and it appears to work.  please see screen shots below.

Setting Up Default Emergency Addresses for a Site

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[sparrow]

Any chance you can share the address your attempting to add? I'd like to see if I get the same error.