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Naming a Group Text

cemcandr
Newcomer
Newcomer

When I am texting an individual number, I can add as a contact and their name is displayed. However, when I start a group text message, it won't let me rename the chat, like "Joe Smith's Family." Is there a way to rename it without having to add every single person as a contact?

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @cemcandr 

 

Maybe you use could use a private or public channel.

Please see:

 

Creating and using Zoom Team Chat channels

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063548

 

Getting started with Zoom Team Chat

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059918

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @cemcandr 

 

with respect to sms group text, all i could find for group text was:

You can set up a group of sms users

Group

To enable or disable SMS/MMS for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Zoom Phone tab.
  5. Under General, click the SMS/MMS toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon Eliot_0-1743167572042.png

     

    , and then click Lock to confirm the setting.

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069635

 

you can search for sms messages

 

By default, Zoom will search in all chats, channels, messages, and contacts. The following filters are available to narrow your search:

    • Top Results: Provides the best results of all options based on your search. (Default)
    • Contacts: Provides contacts or multi-user group chats that match your search.
    • Channels: Provides channels that match your search.
    • Messages: Provides messages that match your search. Also has the following additional filters:
      • Ordered by: Choose to sort search results that are Most Relevant or Most Recent.
      • Type: Filter by chat messages or SMS messages (requires Zoom Phone)
      • Search in: Choose to search all chats or in a specific chat channel.
      • From: Choose to search for chats sent by a specific user or Anyone.
      • Date: Narrow the search to messages sent today, yesterday, last 7 days, last 30 days, or a custom time range.
      • @me: Click this option to filter messages that contain @ mentions of you.
      • Only Search in <> channel check box: Narrows the search to the channel you currently have open.

How to search for contacts, group chats, channels, or specific messages

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058396

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot