Zoom Phone System
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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Zoom phone API not working, only after i do 1 change in the UI screen

Facing an issue with "Update Use Setting" on custom hours API, while we are trying to update the business hour via the API, it's not working. it's starting to work when we change it manually thro the UI.after that the API works fine. Can you please a... Show more

Facing an issue with "Update Use Setting" on custom hours API, while we are trying to update the business hour via the API, it's not working. it's starting to work when we change it manually thro the UI.

after that the API works fine. 

 

Can you please advice?

 


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can I arrange meetings with my clients one by one

Hi, I am currently working with an ecommerce website named https://wisemkt.com.au and for customer support I need to discuss their User experience with the platform. for this purpose I need to arrange one by one meeting with client . is it possible w... Show more

Hi, I am currently working with an ecommerce website named https://wisemkt.com.au  and for customer support I need to discuss their User experience with the platform. for this purpose I need to arrange one by one meeting with client . is it possible with the zoom to arrange individual meetings with client?


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Site-Wide Parking Lot Visibility (Phone > Lines)

I would like my users to see all parked calls in their site when they go to Phone > Lines in the Zoom app.The purpose of a parking lot is to quickly answer calls and park them in the parking lot so someone else in the site can pick it up and help the... Show more

I would like my users to see all parked calls in their site when they go to Phone > Lines in the Zoom app.

The purpose of a parking lot is to quickly answer calls and park them in the parking lot so someone else in the site can pick it up and help the customer. Currently, you can only see your own parked calls which is very limiting.

 

If users can see all parked calls for their site they can see how long all callers have been parked and pick up the customer that's been parked the longest. This provides a lot of value for customers with high call volume where a receptionist fields most of the calls and parks them for the sales team to pick up.

 

Does anyone know of a way to see all parked calls for your site?  If not, would you find value in this feature if you use the parking lot feature?


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Zoom Uyumlu IP Telefon ve Video Konferans Çözümleri

Yealink ve Zoom’un ortak ses çözümü, masaüstü telefonlar, DECT telefonlar ve konferans telefonları dahil olmak üzere üç farklı ürün hattı ile geniş bir çözüm sunar. Yealink T5 İş Telefonu Serisi, her ölçekteki işletme için mümkün olan en iyi kişisell... Show more

Yealink ve Zoom’un ortak ses çözümü, masaüstü telefonlar, DECT telefonlar ve konferans telefonları dahil olmak üzere üç farklı ürün hattı ile geniş bir çözüm sunar. Yealink T5 İş Telefonu Serisi, her ölçekteki işletme için mümkün olan en iyi kişiselleştirilmiş işbirliği deneyimini sunar. 

Yealink UVC20 Web Kamerası Artık Zoom Sertifikalı

Kurumsal iletişim ve işbirliği çözümlerinin küresel lider sağlayıcısı Yealink, bugün UVC20 web kamerasının (webcam) kullanıcılara parlak bir kişisel video deneyimi sunmak için  Zoom  ile kullanım sertifikasına sahip olduğunu duyurdu.

Bu ürünleri aranızda kullanan oldu mu? Tavsiye eder misiniz?

Şimdiden herkese teşekkürler. iyi forumlar


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Zoom community

Zoom CommunityJulkerSearch the Zoom CommunityChatReactivation of Zoom Account that Zoom DeactivatedGo to solutionJhoy_16Jhoy_16Observer‎2021-08-22 08:04 PM Good day! Four of our members in zoom organization are deactivated their zoom account by the z... Show more

Zoom Community

Julker

Search the Zoom Community

Chat

Reactivation of Zoom Account that Zoom Deactivated

Go to solution

Jhoy_16

Jhoy_16

Observer

‎2021-08-22 08:04 PM

 

Good day!

 

 Four of our members in zoom organization are deactivated their zoom account by the zoom. And we already submit an appeal to activate the account last August 20,2021. May I ask, how many days zoom need to review the appeal to activate the account. And also can we ask the specific reason why zoom deactivated the account of a innocent Grade School Student.

 

Thank you.

 

 we really need a response because those account are using in online class.

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1 ACCEPTED SOLUTION

RN

RN

Zoom Moderator

‎2021-08-23 02:40 PM

 

Hi @Jhoy_16, Please contact Zoom Trust & Safety at https://zoom.us/appeals. Thanks!

 

View solution in original post

 

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1 REPLY

RN

RN

Zoom Moderator

‎2021-08-23 02:40 PM

 

Hi @Jhoy_16, Please contact Zoom Trust & Safety at https://zoom.us/appeals. Thanks!

 

View solution in original post

 

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Julker

Comments have been disabled on this post.

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ZoomPhone - SPAM on receiving end phone ID

I need confirmation or assistance that our paid zoomphone numbers should or should not come across as spam numbers at the individual phone number level for inbound caller ID on a phone? In addition, our auto attendant number (company number) comes ac... Show more

I need confirmation or assistance that our paid zoomphone numbers should or should not come across as spam numbers at the individual phone number level for inbound caller ID on a phone? 

 

In addition, our auto attendant number (company number) comes across to an end users ID as location only and not our identified company name on the end users phone number ID. 

 

Thanks for any assistance.


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Resolved! Help - prompt for recording grayed out

I am trying to update the below for prompts for call recording and the below is grayed out. Is anyone able to assist? 

Screen Shot 2021-11-30 at 4.38.30 PM.png

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Button for downloading recordings not present on all Android mobile devices

When we send the link of the webinar recordings to the participants we have the problem that many are only able to view the page with the video on their smartphones but the "button" to be able to download is missing. We have personally found this hap... Show more

When we send the link of the webinar recordings to the participants we have the problem that many are only able to view the page with the video on their smartphones but the "button" to be able to download is missing. We have personally found this happens not with all devices / accounts and therefore we are unable to offer a solution to the problem.


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Wireless Dect headsets that connect to a ZOOM hard phone

I am going to be recommending to my company some ZOOM hard phones with a connect DECT wireless headset. Particularly these 2 models Model 1: Yealink WH62 Dual DECT WirelessModel 2: Plantronics Savi 8220 Dual Headset Some questions1 - Has anyone used ... Show more

 

I am going to be recommending  to my company some ZOOM hard phones with a connect DECT wireless headset. Particularly these 2 models

 

Model 1: Yealink WH62 Dual DECT Wireless

Model 2: Plantronics Savi 8220 Dual Headset

 

Some questions

1 - Has anyone used these models and do you have anything good or bad to say about them

2- Does this combination of ZOOM phone and headset support the following

a. Ring notification - a tone you hear telling you the phone is ringing in your headset

b. Call pickup using JUST the headset

c.Call disconnect using JUST the headset

 

Does anyone have a GOTO model of PHONE and conencted  WIRELESS DECT headset that  they know works very well ?

 

 


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I am unable to join free meeting beyond 100 person

I am using my phone while joining my class, sometimes I am unable to join.

Every other student in my class join successfully.

 

Help me out I am student and learning PC case design.

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