capden
Contributor I
Contributor I
since ‎2021-09-27
‎2024-05-14

User Statistics

  • 16 Posts
  • 2 Solutions
  • 4 Likes given
  • 7 Likes received
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User Activity

Phone Reports aren't accurate.

2024-05-14 12:45 AM
I'm constantly getting called out on the accuracy of the phone reports we get form Zoom. It's to the point that our management wants to switch phone systems and at this point I don't really care. At least I won't have to deal with any of this anymore...

DECT Setup W60B

2023-01-06 01:15 PM
I have the W60b setup with three handsets all using the same number. I would like to set it up with each handset having their own number (separate lines) so each handset user can make calls. Thanks

Company not recording external calls. Common Area Phones

2022-02-22 08:43 AM
Looks like our common area phones aren't recording outside calls. Inside calls are recording fine.

Exceeded the maximum allowed number of concurrent calls

2021-11-02 08:22 AM
We are getting the message "Exceeded the maximum allowed number of concurrent calls" when calling one of our extensions that's being 'Hot Desked' She logged into a phone upstairs and now no one can call her extension without getting the, 'Exceeded th...

Activation emails not going to Office 365

2021-10-21 06:57 AM
I've added all of the IPadresses, domains (zoom.us) and the no reply email account but we can't add any new users because the activation emails aren't coming through. I can send to a gmail account and they work fine so I don't think it's a zoom thing...
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