All of the sudden our blind transfers from desk phone's are failing. We
press Transfer, Transfer Call, Select User and when their phone starts
ringing, select Transfer. It then shows a red "Transfer Failed" I just
discovered that I can keep pressing ...
I really want to push my users to Zoom chat & channels over teams but
I'm struggling with adding users. We have SAML mapping done to add our
users to a group based on AD location, but ZOOM limits SAML mapping to
only the first claim so everything els...
Talking with the user that reported this and she said there use to be a
B. Transfer button but that is no longer an option. Now when you press
transfer, you find the user you want to transfer to, press call and then
when their phone starts ringing, p...
ok. it looks like you have your auto-receptionist set to go to the
current extensions voicemail which would mean your auto receptionist
voicemail. you need to click edit on Route To under business hours and
set where you want the call to ring during ...