About Glad

Glad · 2022-08-01 12:48 AM

Hi! We were recently charged with an overage fee of $ 1,150 in our Zoom Phone Metered Plan. This is not our usual monthly charge (which is ~$10 every month only), so I checked the report and I found an outlier: 1 single call that lasted 35,057 minute...

Glad · 2022-02-22 09:34 AM

Hi! Can anyone teach me how to add a directory to a Zoom conference phone? Thank you

Glad · 2022-01-25 11:11 AM

Hi! My employer would like to add our common area phone to the company directory or the company contacts in Zoom. Any suggestion on how to do that?

Glad · 2022-01-21 06:42 AM

Hi! We have experienced in our organization that when someone transfers an external call to another user, it marks as "potential scam". Do you have any idea how to remove this? Thank you.

Glad · 2022-02-25 09:53 AM

Got it! 

Glad · 2022-02-24 12:24 AM

Thank you so much for this, Craig! Appreciate it!

Glad · 2022-02-24 10:54 AM

Hi Craig!Thank you for noticing my question.How do I set up both? Thanks, Glad

Glad · 2022-01-27 08:12 AM

Hi Bill. I appreciate your response to this thread.Yes, you are right. When Caller A transfers a call to Caller B, the outside caller is reflected as a potential spam on Caller B's Phone. I will definitely have to check on that. Maybe they do have th...

Glad · 2022-01-25 12:40 AM

Hi Craig!Thanks for the feedback.We are using a Yealink conference phone.If I add it as an external contact, it will need an email which it doesn't have.I think what my manager wants is to add that common area number to the company contacts so everyo...

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Ghost call that lasted 35,000+ minutes

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Re: Adding directory to a common area phone

Re: Adding directory to a common area phone

Re: Adding directory to a common area phone

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