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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How to get VOIP phone to show a biz name not a phone# on Caller ID

PGSPCA
Newcomer
Newcomer

‎2023-02-07 07:47 AM

We were told that the Voip phone could display our biz name as Caller ID, but after 2 months, it still shows just the phone number. Has anyone else had this issue? How did you resolve it? Were you able to get anyone from Zoom to help you? They are totally ignoring my requests!

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-07 08:42 AM

Hello,

 

Please follow these steps to set your Outbound caller name: 

 

https://support.zoom.us/hc/en-us/articles/360028553691-Managing-the-main-company-number-and-caller-I...

 

You can set this per site. So your VOIP phone will inherit the Biz name as configured for the site it belongs to.

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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