SMS Campaigns - Brand Errors for Canadian

[MarkusHolotta]

Hello Zoom,

I have been trying to register my Company's Brand for the 10DLC and getting an error I can not get around. 

I double and triple-checked my info but kept getting an error saying "  Brand Creation not verified, Tax ID does not match with the company name or business type. "

Your form's closest option is "Construction, Materials, and Trade Services" from your Vertical type drop-down, and from my Ontario 

I logged onto Ontario's website to double-check my TaxID and business number.  

I am registered as "Plumbing, Heating and Air-condition contractors, "

I am entering the first 8 Digits only from my business number- that all that allows me to do.

Can someone direct me to the correct support person for this?   I called Zoom's customer support and they directed me to this forum....

[sachinzoom]

Hello,

Please follow these steps to fix the issues:

Please ask for their ‘provincial corporation certificate’, Open a ticket and attach it to the ticket and have them escalate internally. 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.