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Zoom AI Companion2022-12-31 11:22 AM
Hello Zoom,
I have been trying to register my Company's Brand for the 10DLC and getting an error I can not get around.
I double and triple-checked my info but kept getting an error saying " Brand Creation not verified, Tax ID does not match with the company name or business type. "
Your form's closest option is "Construction, Materials, and Trade Services" from your Vertical type drop-down, and from my Ontario
I logged onto Ontario's website to double-check my TaxID and business number.
I am registered as "Plumbing, Heating and Air-condition contractors, "
I am entering the first 8 Digits only from my business number- that all that allows me to do.
Can someone direct me to the correct support person for this? I called Zoom's customer support and they directed me to this forum....
2023-02-08 11:21 PM
Hello,
Please follow these steps to fix the issues:
Please ask for their ‘provincial corporation certificate’, Open a ticket and attach it to the ticket and have them escalate internally.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.