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New customer. Single line. I wanted to have all incoming calls ring on my phone and not go through the auto attendant. Finally figured out how to unassign the company number from the auto attendant to myself. In the process I have somehow caused my number to not be able to receive calls from the outside. If I call the number I get a message that call cannot be completed as dialed.
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I would like to know if there is an API call to get Phone users list and last logged in to assess if users are using their phone account/license.
When Penn Community Bank found they were wasting resources jumping between disparate solutions, they turned to Zoom for help. Toggle tax (noun) Andrew Duckworth is one of its biggest opponents. Andrew, IT operations specialist at Penn Community Bank, realized his organization was wasting resources — time and screen real estate — jumping between disparate solutions, sapping productivity as a result. So, he began solving the issue with a new phone management solution from his current meetings provider, Zoom. Soon, Zoom Meetings, Zoom Phone, and Zoom Rooms became ubiquitous across Penn Community Bank’s workspaces. 👀Read the entire customer story here: https://explore.zoom.us/en/customer_stories/penn-community-bank/
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Greetings. Currently, I'm only allowed to create one (1) SMS Campaign. What are options/ideas to have a second SMS Campaign? Could I create a new Business Account specific to a Department so I can have a 'second' SMS Campaign? Thoughts??
One of my employees is not receiving incoming calls from other employees. She can make outgoing calls, but not receive them. We have checked her phone settings and all looks good. Her desktop phone (Yealink) will ring about a half a ring then the call will go to voicemail. Please help!
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Any advice? Wanting to get more details for searching and exporting users . I already have sites setup. No use of site codes. Sites are mostly setup for physical offices so E911 has physical address for end user. No physical Poly desk phones all are softclients. But 95% of my users are remote and never be going into Office Site X. No groups yet, still fuzzy on how these could work in my environment. When I create a group, does it by default take on everything from the Site Policy? How are you guys using groups in your environment? Thanks I really wish that Zoom Phone had the ability for me to assign custom "tags' to each user for sorting and exporting. only being able to filter by group or site is very limiting in the gui. I would like the ability to create user defined tags that are searchable in the gui.
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When I try to set my Zoom Phone system, I am able to select the area code and available phone numbers but when I go to complete the setup it displays the error message "unable o order main company number". Has anyone experienced this previosly?
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Is there no way to put a subnet mask either /xx or full mask with 255.x.x.x. to tie an IP to a site for e911?
both methods fail when I try. any tricks I am missing?
thanks
It appears that when checking voicemail using a desk phone (Poly VVX 450 in this case) the system does not mention time or date of when the voicemail message was left. Is it possible to change this for it to be played back to the user so they know when the voicemail message was left? Time and Date is available in the email as well as the Zoom app, but not when calling the voicemail system.
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