Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Resolved! Zoom DT client call cel or analog?

Newbie. When using desktop client to call a cel (non smart phone) or analog landline phone number I get voice alert;"Sorry. The requested service is not available in your calling plan." How do I use DT client to call cel or analog numbers?Can Zoom Ph...

Voltrax by Explorer
  • 2405 Views
  • 7 replies
  • 0 likes

Poor Network connection

Hello,I just went live with Zoom phone and am having an issue. When I call out or from ext. to ext in the office I get an error of poor Network connection and no audio. Then about 10 sec. later I get audio. This only happens in office. VPN to PSTN or...

User wants to download logs

We have a user that wants to download call logs for her team but not access all other call logs; only from her team. A call queue should work for her but she wants each person on her team to have their own individual phone numbers? What's the best so...

NP90120 by Newcomer
  • 3837 Views
  • 9 replies
  • 0 likes

Resolved! Saved lines not staying on phone

We are converting to Zoom using Polycom phones. We were trying to use the save a line feature. When we save the contact it shows on the display and works but the next morning it is gone. Has anyone experienced this and how can we fix it. Thanks for t...

Phone set up

I just upgraded to zoom pro united and established ability to use zoom phone to make private calls. However, zoom was only able to give me a new number. I spoke with the phone team at zoom and they told me I would need to go to verizon. Verizon told ...

cc2022 by Newcomer
  • 1756 Views
  • 5 replies
  • 0 likes