Adding Contacts
If I get a call from an unknown number, is there a way to save the name of that person that called??
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If I get a call from an unknown number, is there a way to save the name of that person that called??
Is there a way to delay the IVR so it does not directly go into repetition of the options available?
Hi All, I am in the process of moving from Ring Central to Zoom Phone. I want to know: 1) If I set up my current desk phones to be compatible with Zoom Phone will it no longer work with Ring Central because my numbers are not ported yet?2) To confirm...
When I find an ATA that allegedly works with Zoom Phone, I look to purchase and cannot find them anywhere, even on ebay. Anyone have some that are still available to purchase somewhere for Zoom Phone? Thanks!
We can't find it and need it. no response from support,
Hi everyone! Does anyone know anything about being able to pick up phone calls from multiple desk phones in the office? I am not referring to group calls or conference calls, however we are having a hard time picking up phone calls from different pho...
i have downloaded zoom phone report. But the calls count in report looks not correct. By Call queues report and By Users report (both reports counts are not matching) user report i am seeing more call count compare to call queue report. i have downlo...
On the Zoom help page for Managing Call Queues (https://support.zoom.us/hc/en-us/articles/360021524831-Managing-call-queues) it states the following:Rotating: Rings available members in a regularly changing order so that calls are distributed evenly....
I'm having a problem in an organization I volunteer with. I am working on a helpline, so I'm taking a call on Zoom and then, if I need to speak to a supervisor, I have to put the call on hold and go into a Zoom meeting through a separate link. I appe...
I set speed dial settings directly on my phone before we had zoom software to use. I have deleted the direct settings, but zoom will not update the locations on the phone that were directly set up. What is a solution for this problem.