About jules3

jules3 · 2023-07-11 03:29 PM

Zoom Phone users making outgoing calls will not hear a ringing tone or a dial tone. The caller does not think that the call is connecting although it is and is hanging up on prematurely, causing a lot of problems for our clients. This is happening on...

jules3 · 2023-02-07 07:41 AM

I need to forward incoming calls to former employee (so, a vacant extension number) to another extension. If the extension is not tied to a user account in Zoom Phone, is there a way that incoming callers can be directed to another extension, or a wa...

jules3 · 2023-09-06 07:57 AM

Thanks Eliot, the network is working fine and the problem happens on multiple connections. We have staff all over the region working from home and in the office and it happens regardless of network. This is definitely a problem with the Zoom phone se...

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No dial tone or ring tone on outgoing calls

Forward calls for a vacant extension

Re: No dial tone or ring tone on outgoing calls

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