jules3
Newcomer
Newcomer
since ‎2023-02-07
‎2023-09-21

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  • 3 Posts
  • 0 Solutions
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  • 2 Likes received
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User Activity

No dial tone or ring tone on outgoing calls

2023-07-11 03:29 PM
Zoom Phone users making outgoing calls will not hear a ringing tone or a dial tone. The caller does not think that the call is connecting although it is and is hanging up on prematurely, causing a lot of problems for our clients. This is happening on...

Forward calls for a vacant extension

2023-02-07 07:41 AM
I need to forward incoming calls to former employee (so, a vacant extension number) to another extension. If the extension is not tied to a user account in Zoom Phone, is there a way that incoming callers can be directed to another extension, or a wa...
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