About PHjames

PHjames · 2023-02-07 01:31 AM

Hi, Does anyone know why the phone dialler would be missing on the Windows client? The user has the correct license and has been using it for months. It is visible on her desktop PC but is missing from the installation on her Windows laptop. Thanks f...

PHjames · 2023-08-09 09:19 AM

Hi, When you click New Certificate, you need to click Save. Then click the 3 dots to the right of the Thumbprint and select 'PEM certificate download' like in my screenshot.

PHjames · 2023-02-08 12:38 AM

This fixed it, she logged out of Zoom on the desktop and rebooted the laptop. The Zoom Phone feature was then available on the laptop. Thanks

PHjames · 2023-02-07 09:25 AM

Hi, I tried uninstalling and running CleanZoom, that did not work. Do you have any more ideas?Thanks

PHjames · 2023-02-07 08:56 AM

Hi Craig, Thanks for your suggestion. I did remote to the laptop earlier and she is using her corporate email using our SSO for login. I am waiting to try sachinzoom's suggestion of running ZoomClean and will report back here. Thanks

PHjames · 2022-08-02 04:54 AM

Hi, I just did this and documented the process. Hopefully it will help others. I am using Azure for SSO. Go to https://portal.azure.comSelect Azure Active DirectoryEnterprise Applications on the leftSearch for Zoom, select it.Select Single-Sign-on on...

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Phone dialer option missing on toolbar

Re: ZOOM SSO Certificate Expiring

Re: Phone dialer option missing on toolbar

Re: Phone dialer option missing on toolbar

Re: Phone dialer option missing on toolbar

Re: ZOOM SSO Certificate Expiring

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Phone dialer option missing on toolbar

Re: ZOOM SSO Certificate Expiring

Re: Phone dialer option missing on toolbar

Re: Phone dialer option missing on toolbar

Re: Phone dialer option missing on toolbar

Re: ZOOM SSO Certificate Expiring