Zoom Phone SMS and Salesforce integration

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2021-11-19 06:37 AM
I am interested in the Zoom Phone solution. I see that it integrates with Salesforce. Can SMS feature also integrate with Saleforce?
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2021-11-19 08:23 AM
I don’t think so. Not out of the box, at least. You can read details about the integration here: https://support.zoom.us/hc/en-us/articles/205703209-Salesforce-integration

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2021-12-02 12:08 PM
When this feature will be released ? Is that on road map
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2022-03-24 05:36 AM
Hi @hdesai11 ,
The SMS feature was released for Salesforce and you can read the SMS section in this article for more information https://support.zoom.us/hc/en-us/articles/4418794348813.
Best regards,

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2023-02-01 07:24 PM
Do you know if there is a way to save the SMS logs into a custom object in Salesforce? Was not able to find any information about it

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2023-02-05 02:22 PM
@BrandonS Hi Brandon. Just checking if you had any information on my question above. Thanks!
