Hi,

I have a recurring problem on my ASUS A15 WIN 11 laptop and Logitec USB headset that I would like help resolving.

• Zoom Meetings: headset audio works fine, I hear others and can speak and be heard with no issue.
• Zoom Phone dialer: headset *does not work.* When using Zoom Phone I cannot hear anyone and they cannot hear me on my Laptop. I have the Zoom app on my mobile phone (Android), and it works fine.

This is a recent issue that started happening within the last few weeks -- and I have updated Zoom to the most recent version. Zoom and laptop audio Troubleshooter indicates all is well, but I still have this problem where I cannot hear or be heard via the PC Zoom Phone call app.

How do I fix this??

Hi all.

I have a batch of Poly Edge B30 phones I purchased.

These are going in a store/shop environment.

I need to be able to hit a page button and have the message go over the phones and also the paging system in the shop.

With Yealink, I was able to do this very easily using Multicast and a provision template.

In my template, I use:

#KLB - Yealink T42S
#Paging Setting
multicast.paging_address.1.channel=0
multicast.paging_address.1.label=PAGE
multicast.paging_address.1.ip_address=224.0.1.116:8000
multicast.receive_priority.enable=1
##multicast.receive_priority.priority=

multicast.receive.use_speaker=1
##multicast.receive.enhance_volume=
##multicast.receive.ignore_dnd.priority=

multicast.listen_address.1.channel=0
multicast.listen_address.1.label=Store PAGING
multicast.listen_address.1.ip_address=224.0.1.116:8000
##volume = 1-15
multicast.listen_address.1.volume=15

linekey.5.label = PAGE
linekey.5.value = 224.0.1.116:8000
linekey.5.extension = 0
linekey.5.type = 24

I can't seem to figure out how to do something similar on a Poly B30.
Can anyone make a suggestion?

Hi everyone, we have (Global Select Calling Plan, International Calling Add-On) and we are using a Dutch number, we are working from Dubai and whenever we call someone in Dubai, everything seems fine, but when we call internationally sometimes the call Drops after a while or the other party can't hear us, its happening for all of our users who are working in UAE, but outside UAE it seems to be working fine, could you please help me with that issue.

Thanks,

I am a single user with one phone number, using Zoom Phone as a phone line for my part time side business that I rely on primarily via word of mouth. I'm a super infrequent user of SMS/MMS messages.  I don't send out sms blasts or do campaigns. I don't have a web site which is prohibiting me from completing the brand registration form. 

What are my options to keep 1x1 and 1x2 or 1x3 messages from being blocked from sending?  or am I going to be blocked from sending messages? 

Thank you in advance for your responses.

Getting an 'Invalid Token' error when trying to upload .csv file to Add Contacts/import external contacts.

I made sure to downloaded the 'CSV Sample'  which I used to prepare the .CSV file that I'm trying to upload

I'm on a time crunch to complete the Zoom Phone setup for my organization by the end of the day and need help resolving.  Could someone please help me at your earliest convenience?

I moved my phone system over to zoom last year and have not had any issues for the most part until here recently. I literally cannot function my business with how God awful terrible the phone reception is.  I have two different Internet providers just for this purpose and I am encountering the same terrible phone issues with both Internet providers as the phone constantly cuts out. I thought at first it was my wireless headphones, which were Apple pro headphones with my brand new MacBook Pro and I purchased a brand new wired headset, but I am still encountering call quality that makes me repeat myself 1000 times before the other person can understand what I'm saying.  I literally cannot function my business with your phone system, and I am beside myself upset and downright pissed off as moving phone carriers is not an easy task.  I don't know what to do I have tried everything and what's worse is I can't even call you to discuss this. I am sick and beyond belief.