We have a Poly Rove B2 / 30 that has a problem staying connected to Zoom.  If we reboot the B2 base most times we are able to make phone calls.  But after a period of time it appears to disconnect from Zoom and we just get a busy signal if we try to dial out.  I have verified the B2 base is still connected to the network as I am able to log into it's web page.  I am not sure what to look for in the SIP logs or SYSLogs to see when it is disconnected.  Any pointers would be appreciated.

Thanks,

   Steve

I have a user using the Zoom application on OpenSUSE LEAP 15.4 Linux.  For several months he has been able to place Zoom phone calls from home but it stopped working.  He immediately gets "Called failed" and no error code is provided.  He can start a Zoom meeting just fine and send a Zoom meeting invite to others in our company and communicate.  You also can't call him on zoom.  He once brought his laptop into work and it worked again for making phonecalls but that happened only once and has not succeeded since. 

At home and work he is behind a NAT firewall.  When he transports the laptop he puts it into sleep mode by closing the lid and does not power it down so it is not rebooted and Zoom reloaded.

I am thinking of suggesting he stop the Zoom process and restarting it.  But will that be sufficient or perhaps he should reboot?

I am setting up a multi-site system and want to have a consistent "voice" across all sites and audio clips. It makes no sense to me that I can change the default site language but not the voice and I don't want to have to recreate everything with a different voice. Nothing personal "Kevin", but you are not the voice I want representing me.

Hello everyone first time post here,  I was wondering if anybody experiencing the same issue we are having using zoom on a desk phone ( Soundpoint 550 Polycom and others) Anytime you are on a call and another person calls, you can not place them on hold to answer the other call without  hanging up on  previous call. On the app though it easy to press hold talk to other line and go on. Previous provided allowed for 4 calls per line, now it feels like its one call only.

Any help greatly appreciated 

I am trying to import Key assignements and keep getting the following error message.

The amount of line keys (of the Line type) is incorrect.

I can do the MASS import but it doesn't let you pick a Key number so it scrambles my keys and makes training difficult. 

I want to put 5 Parks on keys 6-10.  I have a lot of users so doing this by hand is out of the question. 

Here is my CSV File Contents

Key,Key Type,Key Assignment,Alias,Outbound Caller ID
6,Call Park,*801,Park 1
7,Call Park,*802,Park 2
8,Call Park,*803,Park 3
9,Call Park,*804,Park 4
10,Call Park,*805,Park 5

Please help

My company uses the Polycom CCX700 series phones as Zoom Appliances.  Does anyone know of any way to turn down the keypad volume?  When you are on a call and you need to turn up the volume to hear the speaker, the next time you dial out, the DTMF tones are freakishly loud.  I know the solution is to turn the volume down, but is there any way to separate the call volume from the dial pad volume?