Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Shared Line members who can ignore rings

Is it possible to have a subset of members on a Shared Line that can receive SMS but automatically ignore/decline/DND phone rings to that specific Shared Line? Essentially we want all members of the group to receive SMS texts but only some who will h...

mpayne by Newcomer
  • 4 replies

Resolved! Poly VVW 150 won't connect to PC

Maybe a dumb question, but does the Zoom certified desk phone connect to the PC only, or does it also require a ethernet plug in? I can't get an IP address from my phone, so it won't provision. When I connected it right to the router (in my basement)...

Zoom Phone interrupt Zoom Meeting

Hello, We are having a really annoying issue with Zoom Phone. When we are in a Zoom Meeting, if we have an incoming Zoom Phone call it take the precedence over the already active Zoom Meeting. It actually automatically answer the phone call instead o...

ygini by Newcomer
  • 2 replies

Resolved! Disabling voicemail

Hi All Does anybody know if it is possible to disable voicemail for a call queue within Zoom? So the call just disconnects after playing an automated message Thanks

Resolved! Zoom Phone terms of use

Hello all, We have two small businesses running from home and are moving those lines to Zoom Phone. We purchased an extra phone number license for routing personal calls coming to the house, via an auto receptionist. Is that going to be a problem? Zo...