Zoom Community

Custom Availability Status Options?

We just switched to Zoom phone and are used to having a lot more pre-set availability options. Is it possible to set up custom statuses, such as out to lunch or In a meeting. I know it will show in a meeting when booked with zoom but we frequently ha...

Integrating AudioCodes 420HD / 440HD into Zoom

We are looking at migrating from on-premise Skype for Business 2015 to Zoom phones. We have a large number of AudioCodes phones that can be reflashed back to stock images (as listed in Zoom). When provisioning as Zero Touch (factory reset), the devic...

callerid parameter in zoom phone URI scheme does not work in android devices

I have a use case where I need to pass callerid parameter in the URI scheme to initiate outgoing call from zoom user's custom number instead of the assigned zoom number. So the callerid parameter is mandatory. zoomphonecall:+1234?callerid=+56789The a...

Salesforce & Zoom Not Capturing Call Recording

Hi There, We're in the process of setting up Zoom Phone for our Sales Team and we're struggling to get the Recording of calls to capture under the activity in Salesforce. We have turned on Auto Record for the users, however, when we head to the recor...

Resolved! App works but desk set says "your service plan does not support calling to this destination"

Using a Poly VVX 250. I've got the outgoing countries set and all works fine on the app. I can call out to anywhere I need. However, I get the following message when trying to make outgoing calls on my poly phone: "Sorry, we cannot complete your call...

Resolved! Default ringtone is output when user is called through a call queue instead of selected ringtone

We have a user that has changed the ringtone for all options. His 2 direct lines, his ext, and his meeting. When he is called through a call queue that is he part of it outputs the "default" ringtone instead of the selected one. Is this some setting ...

Is it possible to get a Zoom phone number (Australia) on a resonably cheap plan?

I can't seem to find out how to get a Zoom Phone number. I can see the various plans, I can see info about porting an existing number, but nothing about getting a new number (much like a Skype number).Can anyone point me in the right direction?

Resolved! IS there a way to allow our receptionist answer ringing call of other users/common areas?

Currently, our POTS provider has a switchboard for us which handles calls. This allows our receptionist to see which lines are busy and answer a ringing call for any phone within the organization. BLF covers the first part. The second seems to be mor...

Resolved! Unable to assign ZoomPhonePro package to a user with SAML response mapping.

Hi.The details are described below. Sorry for the long text. About me:.I have administrative and owner privileges for Zoom. Information about the contracts:.I have signed up for 11 licenses of ZoomMeetings and 36 licenses of ZoomPhonePro package. Det...

Working Remotely - Cant make calls as my computer at the office doesnt have a mic attached

I work remotely with my personal laptop and am not able to make calls with Zoom, when I try to dial a number (via accessing my work system with a remote desktop program) an error pops up on Zoom saying "No available audio device. Check if your device...

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What is the Zoom Phone System?

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Custom Availability Status Options?

Integrating AudioCodes 420HD / 440HD into Zoom

callerid parameter in zoom phone URI scheme does not work in android devices

Salesforce & Zoom Not Capturing Call Recording

Resolved! App works but desk set says "your service plan does not support calling to this destination"

Resolved! Default ringtone is output when user is called through a call queue instead of selected ringtone

Is it possible to get a Zoom phone number (Australia) on a resonably cheap plan?

Resolved! IS there a way to allow our receptionist answer ringing call of other users/common areas?

Resolved! Unable to assign ZoomPhonePro package to a user with SAML response mapping.

Working Remotely - Cant make calls as my computer at the office doesnt have a mic attached

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Business Services

Community Champion of the Month!

What is the Zoom Phone System?

Custom Availability Status Options?

Integrating AudioCodes 420HD / 440HD into Zoom

callerid parameter in zoom phone URI scheme does not work in android devices

Salesforce & Zoom Not Capturing Call Recording

Resolved! App works but desk set says "your service plan does not support calling to this destination"

Resolved! Default ringtone is output when user is called through a call queue instead of selected ringtone

Is it possible to get a Zoom phone number (Australia) on a resonably cheap plan?

Resolved! IS there a way to allow our receptionist answer ringing call of other users/common areas?

Resolved! Unable to assign ZoomPhonePro package to a user with SAML response mapping.

Working Remotely - Cant make calls as my computer at the office doesnt have a mic attached

Community Champion Program