cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Can't Find option to start brand campaign for SMS

jason10
Newcomer
Newcomer

‎2023-01-25 10:59 AM

Hi there,

I can't find the "SMS Campaigns" button under the "Advanced" setting as the zoom admin.

See screenshot.

Does anyone know if that means our business is not required to register? I wouldn't imagine so but just wondering. 

Preview file
44 KB
0 Likes
2 REPLIES 2

FORE-Craig
Expert
Expert

‎2023-01-25 11:05 AM

Hi @jason10 

 

That's odd. For us, it appears just below "Integration" (see attached). Good try! Hahaha. We're all required to register for the 10DLC stuff. Do you have SMS set up and in use on your account already? I would contact Zoom Support directly at https://support.zoom.us/hc/en-us/requests/new.

 

I hope that helps!

 

 

Craig
Preview file
39 KB
0 Likes

DarinKeggins
Newcomer
Newcomer

‎2023-01-26 07:29 AM

The person listed at the account owner has to enable the option for an administrator to do this.  This article tells you how to do this.  

 

https://support.zoom.us/hc/en-us/articles/115001078646