About jmanini

jmanini · 2022-12-07 10:52 AM

Is there any way you can remove or unassign or see what template is added to a Zoom phone user? When we create Zoom phone users, we assign different templates depending on security settings, etc. I know where I can manage the individual templates but...

jmanini · 2021-09-17 11:29 AM

We are setting up our first call queue. We want Managers to have the ability to see reports, see the queue they are assigned to only and be able to see who is logged into the queue and be able to log agents out of a the queue if they forgot to do so....

jmanini · 2021-09-22 01:55 PM

So we are new to the Zoom phones and it's call Queue capabilities so far but we would like to see three much needed changes or updates. The two requests above, support replied that that is normal behavior and that they would pass the feedback to the ...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

2025 CMX Awards

User Activity

Zoom Phone Templates

Call Queue Polices

Re: Call Queue Polices

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Community User Groups

Programs

Location and Language

Industry

Community Help

All Support

Community Resources

Community Events