JacksonK
Listener
since ‎2022-10-12
‎2023-01-25

User Statistics

  • 16 Posts
  • 0 Solutions
  • 1 Likes given
  • 4 Likes received

User Activity

Zoom phone keeps dropping on desktop app but not android phone app

2023-01-18 08:09 AM
Hi there, I have a user that is having issue with her zoom phone app. On the mac desktop app, after a couple of minutes on zoom phone, the call doesn't actually drop, but you can't hear her, and she would put herself on hold for a few seconds and the...

Host getting kicked out during large company meetings after letting people in

2023-01-18 07:28 AM
Hi there, I have a user that hosts monthly company events. Lately she has an issue in which whenever she starts the meeting and lets people in she gets kicked out but let back in after a few seconds. I saw the logs and it just says network connectivi...

disable company contacts from auto-populating when you start dialing numbers in zoom

2022-12-08 01:36 PM
Hi there, Is there a way to stop the drop down that lists company employees when entering a phone number in zoom phone? Sometimes my colleagues type a number fast and hit enter and it calls whomever is highlighted at the top of the drop down. Is ther...

Would like to auto assign direct phone numbers to users

2022-11-17 02:22 PM
Hi there, I understand that we can autoassign extensions, but I'm wondering if there was a way to autoassign direct phone numbers? Doesn't have to be a specific area code, just whatever is available? This will greatly help our scaling from dealing wi...

If we deactivate a user from Zoom, do we need to "Remove all Packages" for their Zoom phone number?

2022-10-12 08:02 AM
When we offboard a user, our process is usually deactivating a user via Okta, and that in turn removes their zoom account and it become inactive. However, our current process also states that we manually go into the phone system to "Remove all Packag...
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