Site-Wide Parking Lot Visibility (Phone > Lines)
I would like my users to see all parked calls in their site when they go to Phone > Lines in the Zoom app. The purpose of a parking lot is to quickly answer calls and park them in the parking lot so someone else in the site can pick it up and help the customer. Currently, you can only see your own parked calls which is very limiting. If users can see all parked calls for their site they can see how long all callers have been parked and pick up the customer that's been parked the longest. This provides a lot of value for customers with high call volume where a receptionist fields most of the calls and parks them for the sales team to pick up. Does anyone know of a way to see all parked calls for your site? If not, would you find value in this feature if you use the parking lot feature?
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