Resolved! Zoom phone for hubspot
We’ve installed the Zoom Phone for HubSpot integration, but it’s not logging any calls. We also tried making calls directly through HubSpot, but the calls are not going through.
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What is the Zoom Phone System?
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
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Logging users in and out of call queues via the API
There is not currently a way to use the API to log users in and out of the call ques, if managers want to log their user in or out of a call que, I must now give them access to the administrative side of Zoom Phone, whereas if I had API access, I could make them a light weight application for them to sign their users in and out of. Please can we add to the API to be able to log users in and out of call ques so I can give the managers this access.
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Resolved! Zoom Online Fax - Cover Page
Is there a way to have a standard cover page added to the beginning of outgoing faxes? Perhaps this is an antiquated practice but many individuals are likely to want to include a cover page with a fax. Certainly we could manually add a cover page to each fax but looking for a more automated solution. If there is not an efficient way to do this currently, does Zoom intend to add this feature?
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SMS Campaign Rejected because of privacy policy
Hello, Our company SMS campaign was rejected for this reason. We do have a privacy policy on our website. Here is the link: https://oakland.gocitywide.com/privacy-policy/ The privacy policy does not say anything about selling the data. Not sure how to address this. Please help. Thanks!
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Resolved! Requesting Support for Special Characters on Fax Cover Pages
Not sure if this is the right place to post/request this, but here it goes! We are starting to utilize the new fax cover sheet templates, which are great!! But there's one small issue we'd like to see improved. On the "From" line of the cover page, it is adding in the sending user's display name which is great. However, lots of our users in our org have various letters, designations, certifications, etc. in their display names that all have various special characters such as ®, ™, and © On the actual fax cover page that is sent, instead of the actual symbol, the cover page has " : registered : " in place for "®" I would love to see if Zoom could update this to support the special characters themselves so that they display properly
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📅 Mark Your Calendar: Can’t-Miss Zoom Events in April!
Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. 📅 April 2: Zoom Workplace Open Office Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment! 📅 April 3: What’s New at Zoom? Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success. 📅 April 9: Zoom Phone Open Office Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your expertise to the next level! 📅 April 10: Deep Dive into New Feature Releases for Zoom Contact Center Discover the latest Zoom Contact Center features designed to streamline processes and enhance customer interactions. Join us for a live demo, expert insights, and a Q&A session to help you optimize your setup and elevate your customer experience! 📅 April 16: Zoom AI Companion Open Office Explore how Zoom AI can supercharge your productivity and streamline communication. Join us and get all your AI questions answered! 📅 April 23: Zoom Contact Center Open Office Unlock the full potential of your Zoom Contact Center! Our experts are ready to guide you toward seamless customer interactions.
Here's what's in store:
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Multiple Outbound Caller ID and Prefix - Solopreneur
I am a solopreneur and I have 2 lines which I purchased. I have 2 licenses which I purchased. I already had the 1 company setup on zoom, and with my second license would like to add the second company. However, I need the second line to display a different outgoing caller ID. Is that possible?? Also for my incoming calls would it be possible to have a prefix added to the caller id so I know which number the client is calling to so I can greet them accordingly such as [company 1] 512-512-5125 or [company 2] 512-512-5125
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Yealink AX83H
Will zoom add support for the Yealink AX83H in the future? I need to know whether I should return an erroneously purchased independent wireless handset or to hold on to it because it will be supported in the future.
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