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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

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Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Phone Reports aren't accurate.

I'm constantly getting called out on the accuracy of the phone reports we get form Zoom. It's to the point that our management wants to switch phone systems and at this point I don't really care. At least I won't have to deal with any of this anymore...

capden by • Explorer
  • 209 Views
  • 1 replies
  • 0 likes

Warm Transfer- Caller ID in History Panel

Is there a way to have the caller ID and phone number on a warm transfer populate the History panel on the Phone tab? Example: User A answers call from client. User A does a warm transfer to User B. User B is able to see caller ID information when ca...

mtavani by • Explorer
  • 349 Views
  • 1 replies
  • 0 likes

Export list of Auto Receptionists to CSV file

I am performing an audit on our system and want to generate a list of Auto Receptionists but do not see a way to export to CSV like many of the other fields. (Call Queues, Users, etc...)Does anyone have a solution I apparently am overlooking? Thanks

Shared Line Group Hold Music

Hi Community, We have been using Shared Line Groups with Conference Barge to get that traditional VOIP capabilities. The asistant and Executive are able to tap into the lines and listen/speak at any time. They can both add callers in the call and it ...

bcosta by • Newcomer
  • 841 Views
  • 2 replies
  • 1 likes

Resolved! SMS Campaign, no website

My SMS campaign application was rejected for reason of "This brand's URL will not load to a valid website." I do not have a website, nor do I want or need one. Is there a workaround to this?

CKOwens by • Newcomer
  • 267 Views
  • 1 replies
  • 0 likes

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