Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

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Latest Posts Trending Posts Solved Unanswered

Zoom Phone Text Messages

Hello! My company just switched from phone.com over to Zoom Phone, and people are loving it so far, but we've run into a major snag. We used to have two-factor authentication set up everywhere to send a text message to our company number, which would...

Zoom Phone

I just added Zoom phone to my plan and I have a board meeting this Friday where I will use it for the callers to call into the meeting. I am not 100% confident I have this feature set up to do so. I have received several emails and its a little confu...

GM11 by • Newcomer
  • 120 Views
  • 0 replies
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Phone call recording search longer than 30 days

In Phone System Management >> Logs >> Recording I am only able to search for calls covering a 30 day span. That means given a legal discovery situation where we needed to recover every call to/from a specific customer we would have to search one mont...

VIP Nr in Zoom Phone

Hello,I would like to set up a phone number in Zoom Phone that can only be called from defined phone numbers. A VIP number, so to speak. Any ideas?Thanks, Robert

Robbe by • Newcomer
  • 217 Views
  • 1 replies
  • 0 likes

Shared line Group Not Ringing Members

Hello! I have three users with Zoom Phone licenses but when a call is placed to the shared line number, it only rings one person. It should be ringing all three by default. I checked with the instructions to setup a shared line group and everything m...

tdawg by • Newcomer
  • 583 Views
  • 3 replies
  • 0 likes

Resolved! 10DLC

Hello Zoom gurus. Our users recently started getting errors when sending SMS (or replying to SMS), they still are able to receive SMS. I do understand this part: 10DLC Compliance for Zoom Phone and Zoom Contact Centerbut to me it sounds like that pol...

Reimbursement

would ask for my reimburse, for the money I paid after the year ended, never wanted your subscription to be renewed cause i dont used any more .

ANA22 by • Newcomer
  • 116 Views
  • 0 replies
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