Zoom Community

Audio In & Out

Good afternoon, my name is Diva Vanessa I have had Zoom for a few years now and we do our Church Services on it but in January starting on the 16 the audio keeps going in and out so bad not sure why we do use our cell phones. please help in any way. ...

How to have auto-attendant answer shared group silently - no ringing?

Our zoom phone shared group line rings several times BEFORE the auto-attendant takes over, which is unlike any VOIP system we've had. How do we silence that initial ring, but maintain ringing after extension choice? Note; we only have two assigned nu...

Resolved! Call Forwarding to Answer Service - External Contact External Number Promblem

Hi Everyone I am trying to set up call forwarding to my answering service AnswerConnect to an External Number +1866414**** I went to https://support.zoom.us/hc/en-us/articles/360021325712-Changing-phone-settings-web-portal- and scrolled to How to for...

Provisioning server settings vvx450

Trying to provision some Polycom vvx450's but Zero Touch doesn't seem to be working. When I try and apply the changes manually, there aren't any changes being made when I perform a factory reset.I don't see in the web interface where I can update the...

SMS Campaigns - Brand Errors for Canadian

Hello Zoom,I have been trying to register my Company's Brand for the 10DLC and getting an error I can not get around. I double and triple-checked my info but kept getting an error saying " Brand Creation not verified, Tax ID does not match with the c...

Zoom phone acess

I can only access my extension and no outside lines

Forward calls for a vacant extension

I need to forward incoming calls to former employee (so, a vacant extension number) to another extension. If the extension is not tied to a user account in Zoom Phone, is there a way that incoming callers can be directed to another extension, or a wa...

Resolved! Phone dialer option missing on toolbar

Hi, Does anyone know why the phone dialler would be missing on the Windows client? The user has the correct license and has been using it for months. It is visible on her desktop PC but is missing from the installation on her Windows laptop. Thanks f...

How can all admins see all support tickets open with zoom?

We have several Admins on our Zoom Phones account. We frequently check-up on each other's tickets. When one Admin submits a ticket with Zoom Support, we'd like that ticket to be visible to all Admins for Zoom in our organziation. How can I set it up ...

How to get VOIP phone to show a biz name not a phone# on Caller ID

We were told that the Voip phone could display our biz name as Caller ID, but after 2 months, it still shows just the phone number. Has anyone else had this issue? How did you resolve it? Were you able to get anyone from Zoom to help you? They are to...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Zoom’s smart AI assistant that empowers you!

Community Happy Rewards Update!

What is the Zoom Phone System?

Recent Activity

Audio In & Out

How to have auto-attendant answer shared group silently - no ringing?

Resolved! Call Forwarding to Answer Service - External Contact External Number Promblem

Provisioning server settings vvx450

SMS Campaigns - Brand Errors for Canadian

Zoom phone acess

Forward calls for a vacant extension

Resolved! Phone dialer option missing on toolbar

How can all admins see all support tickets open with zoom?

How to get VOIP phone to show a biz name not a phone# on Caller ID

Community Champion Program

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

AI Companion

Business Services

Zoom’s smart AI assistant that empowers you!

Community Happy Rewards Update!

What is the Zoom Phone System?

Resolved! Call Forwarding to Answer Service - External Contact External Number Promblem

Resolved! Phone dialer option missing on toolbar

Community Champion Program