Resolved! Poly E320/E450 doesnt recognize "#" as end of dial
Poly E320/E450 doesn't recognize "#" as end of dial. When dialing on a B20 or CCX I can dial an extension or phone number and press "#" instead of having to go up to the display and press the "Dial" softkey. On the E320 and E450s we have deployed, the "#" is added to the dial string and is not interpreted as the end of dialing sequence. The phones are currently on Poly ver 8.2.0.10139. Does anyone know if there is a template field to activate the "#" as the end of dial or if there is some other solution?
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