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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Multiple extensions (5 digit only) not a DID number to zoom phone

Hi Team, 

 

We have a query that Can we assign Multiple extensions (5 digit only) not a DID number to zoom phone ?. 

 

Can we configure ??.. 

 

Thanks, 

Yogesh Patil 

 

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SMS campaign keeps being denied

Hello, I am a self-employed service provider. I need SMS service and that is why I choose Zoom when I started looking for a softphone for my practice. I have not yet been able to set the SMS service up.Here is the recurring error : Tax id does not ma... Show more

Hello, I am a self-employed service provider. I need SMS service and that is why I choose Zoom when I started looking for a softphone for my practice. I have not yet been able to set the SMS service up.
Here is the recurring error : Tax id does not match with the company name or business type.

Please help ! I am registered as an enterprise in my province of Quebec, Canada, under my own name. I added my restration #, but nothing will do. Thanks.


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when calling some numbers with zoom phone, they returned as not in service.

when calling some numbers with zoom phone, they returned as not in service. when calling with other phone, these numbers are  in fact  working numbers.   Anyone had the same issue?  how to address this? 

 

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Silent ring tone for zoom calls on computer

Please show me how to access silent ring tone for zoom calls on computer.

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Audio Issue in Windows 11

Hello there, I recently Installed Zoom App in my laptop which has windows 11 OS. I'm using Zoom Phone feature but people cannot really hear me. I thought it was my mike issue but my mike is working absolutely fine with other applications. Can someone... Show more

Hello there,

 

I recently Installed Zoom App in my laptop which has windows 11 OS. I'm using Zoom Phone feature but people cannot really hear me. I thought it was my mike issue but my mike is working absolutely  fine with other applications.

 

Can someone suggest me a way to resolve this mike and audio issue?

 

TIA.


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Peer to Peetr advance port setup

Zoom has the option to modify the listening port range.  Is anyone using this feature? What is the best practice? Do you allow for one port or ten ports? How many ports should I open for p2p?

requesting availability of specific U.S. telephone number

How can I request availability for a specific U.S. telephone number (i.e. spells a name/word)?

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Does Zoom use my uploaded personal .csv file?

I have downloaded my previous skype personal contacts list as an Excel .csv file to a pendrive;I have not yet uploaded this to my Zoom account; and will not until this question is answered.Does Zoom presume the "right"/"permisson" to use this list to... Show more

I have downloaded my previous skype personal contacts list as an Excel .csv file to a pendrive;

I have not yet uploaded this to my Zoom account; and will not until this question is answered.

Does Zoom presume the "right"/"permisson" to use this list to "Invite" my personal contacts to zoom? 

Doing so would make me... and others... furious.


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Changing Zoom Phone numbers (same area code) - will I still receive VMs to my old Zoom Phone number?

Hi! As the subject line portrays. I have an existing Zoom Phone number but I was informed it was showing up as a potential spam when I call people. I plan to change the Zoom Phone number to a new one. My question is if people leave voice messages for... Show more

Hi! As the subject line portrays. 

 

I have an existing Zoom Phone number but I was informed it was showing up as a potential spam when I call people. 

 

I plan to change the Zoom Phone number to a new one. 

 

My question is if people leave voice messages for that old number will the messages roll to the new number I assign in Zoom Phone? 


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