About willw

willw · 2024-01-04 03:11 PM

I would like to know how I can setup a separate line appearance on phones that could ring if this number is called, even if the phone has business hours setup. The scenario is as follows: We have times when employees might need to get ahold of someon...

willw · 2025-06-16 09:16 AM

Agreed. Zoom sees the Poly Edge as the primary phones, but IMO the 9800 series are a better device in fit and finish. I am not expecting it to be 1:1 on features from Webex, but have some additional support by Zoom would be welcomed and not keep most...

willw · 2025-06-16 09:06 AM

This morning, I was able to successfully provision a 9861 with Zoom and after the initial startup, it rebooted and updated to phoneOS 3.4.1. The calendar button was disabled, and the cloud icon went away, so it looks to be happy. Hopefully, there wil...

willw · 2025-05-17 08:15 PM

We received word the 9800 series support will arrive in June. Preview release notes should arrive in the next week or so, but it will be the function as the 8800 series, not a feature rich as the Poly Edge, but still a good phone option.

willw · 2025-05-13 08:34 AM

Absolutely! This is a feature, Call Control, we have not really used very much. Do you know if this is supported with the Poly Edge series of phones? We have a mix of Poly Edge SIP phones as well as some Yealink and Poly Zoom Appliance phones. We wou...

willw · 2025-05-12 03:20 PM

Just as an FYI for others, I was able to get a 9861 to "provision" and work using the Cisco 8861 manual process in Zoom. After entering the device MAC info, and the using the provided URL, the phone did connect, and it works with some initial errors ...

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Re: Cisco 9800 Series Phones (9841, 9851, 9861, 9871)

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Re: Cisco 9800 Series Phones (9841, 9851, 9861, 9871)

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