Hello,

I upgraded to the Pro account for transcription. I have issues with editing the transcribed audio within Zoom. It doesn't always save. I've remedied this by just copying to a Word doc and editing there. Please let me know if there is a better fix.

Another issue is that the transcription is highly inaccurate. 1. It will say it's me talking (the only female on some calls) when clearly a male is talking. 2. I expected to edit medical jargon, but many common words also need editing, even when the speech is clear. 3. I am frequently having to edit out periods in the middle of sentences. 4. It jumps to another time stamp in the middle of a speaker, even if the speaker doesn't pause. 5. Sentences often begin with lowercase letters. 

It's frustrating to pay/upgrade to a higher plan when I'm having to spend several hours editing every 45-60 minute call. The calls need to be precise because this is for research. What is Zoom doing to remedy these problems, and is there anything I can do on my end?

Thank you,

Emilie

We purchased a license for zoom for a former employee. He set up a weekly automatic zoom meetingy.  He is not with the company anymore and we can't get a hold of him to cancel the meeting. It keeps coming to all our team members.

How do we get a hold of zoom to stop this spamming to all of our company emails? Or is there a way to directly stop it?

Thank you.

• If I record a meeting and set an expiry date and send it to one person - is that their specific link? can I then go back into the recording again change the expiry date and send to someone else without it effecting the link I sent to the first person? 

I am new to zoom, but from going on Reddit and using Google  see this has been a issue back to 2022. with people having the same issue with multiple diff headhones. Sometimes they can get it to connect, sometimes never.

My headphones work fine with everything else on the phone. They also connect fine when using the Zoom app on my laptop. On the laptop it asks me if I want to test my Mic and Audio, then gives me the option to choose my audio device. It does NOT give me the option when I join or initiate a meeting using the Android app.

I connect my Bluetooth and my headphones before I open zoom, like I was told.

On the Android app, All the settings in Zoom show that they are connected. The  Bluetooth Icon in the zoom app in the left corner shows next to the speaker icon and in the settings it says that the headphones are connected, but the sound still only comes out of the speaker.  I even hit the volume button and try to select the headphones instead of the speaker, but it always goes back to the speaker when I close it out. I clicked the 3 dots on the right and it shows the headphones are selected and connected.

If I go to Spotify and try that they work fine.

I deleted all my cache and data on the app and uninstalled and reinstalled it. Still doesn't work using the headphones. Everything in the app says they are connected. 

After the most recent zoom update (earlier this week) my bluetooth headphones and conference speaker don't get recognized. They show up as options as a headset in the audio settings like before but no sound comes through and get an error message saying the device is not recognized when I try to join that way in a meeting. 

Generally the first bluetooth device i connect to after restarting works fine. When I try to toggle to another device is when this problem appears to happen. I never had this issue before

Hello, 

My team would like to make the transcripts of our videos searchable in our wiki by string and by timestamp, possibly more later. 

All of our previous videos have been recorded without this plan in mind, but luckily the transcription and room chat were both captured and play when you watch the video via the Zoom Web UI player.

What roles or permissions in Zooms settings do I need to have on those videos to capture and work with the audio? I assume there's an admin role, a host role, etc etc. 

I'd like to know what to ask for from my team in order to make this happen.

Thank you!

Using both Zoom Meeting & Zoom Webinar - issue exists with multiple different users who have shared screen audio - both on Mac & PC. 

- When sharing a video with multiple layers/audio tracks (spoken audio & background music/sounds), the audio is very garbled. Sometimes, you can hear the spoken audio ok but none of the background sound. Sometimes you can't really hear any of it well. 

- This started in August 2023 and was limited to just a few of us (hosts) who couldn't hear well on Zoom Webinar though the attendees didn't have any issues. Now, we're experience this with several different panelists on Webinar and different co-hosts on Meeting and attendees can't hear the audio well. 

- The different people who have shared have been on PCs and Macs all across the world. 

- Some attendees can hear parts of the audio tracks better than other attendees. 

- We worked with Zoom a few months ago to try to resolve this when it was limited to just a few of us. Now it's expanded. 

- Background noise suppression settings (within Zoom and in computer settings) don't seem to make a difference. Neither does optimizing the sound for musicians or any other audio settings we've tested.