Has anyone else run into this? Zoom recognizes when my camera is connected but shows only a black screen in place of the video. I don't remember exactly when this first happened, but I think it was sometime in March.

• I've tried everything on this page - nothing worked. The other community pages I found that address this issue haven't helped either.
• None of my other video software is having a problem with my camera.
• I've also tried downgrading as far back as v 5.17.10 but the issue persisted.
• Mac privacy settings allow camera access to Zoom.
• Nothing looks remiss in my camera settings in Zoom.

I'm on a Mac and use an external camera (the internal camera was water damaged over a year ago, and I've been using this one ever since).

Any suggestions?

Lately I've been trying to download Zoom recordings saved on my computer. I receive a message repeatedly: Failed to convert Recordinf Open Destination Folder Double click to convert 02 zoom and even though I follow the instructions. Nothing opens and I get this message every time. I would like to understand what I should do? I have to be able to open the recording. Thank you

A solution if you have no sound output. Credit to user ARIA440 on Reddit.

In the MY ASUS app, loaded on my new computer, under customizations, scroll until you find two settings: AI Noise-Canceling Microphone (CHANGE THIS SETTING TO AUTHENTIC RECORDING-so that all AI noise-canceling will be shut off) and then AI Noise-Canceling Speaker (TOGGLE THIS TO THE OFF POSITION).

That solved the Issue.

When I end screen sharing I see no way for me as the host to end the meeting.  Instead it only ends my screen sharing and since I started the meeting from screen sharing I have no place to end it and a participant has to end the meeting for me.  How do I end a meeting from Screen Sharing?

Hello,

Trying to solve a mystery. We had an invite sent to us through Outlook that appeared on our calendar for 10am.  The organizer set it for 9am and showed us a screen shot of the meeting on her calendar as 9am.  How might have that happened.  I can't tell from the calendar item if the time zones were set incorrectly on the organizers end. Might that be a possibility?

thank you!

Dear all, I'm trying to use the Zoom application on my PC and since the last update to version 6.0.4, after logging in with my Google account, the Zoom home screen freezes and simply doesn't work again. I uninstalled and reinstalled both the 32bit and 64bit versions. Whenever I log in and start the main screen, the application freezes completely. I use it in Portuguese. I would like some help to resolve this problem. Thank you in advance!