cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Enabled MFA (2FA) in Microsoft Authenticator App -- BROKEN/CANNOT LOG IN

Xonatron
Newcomer
Newcomer

I enabled MFA (2FA) in the Microsoft Authenticator App, it asked to overwrite a previous account, it showed my email address as the account instead of the account name, and I clicked yes. But, Zoom did not end up listed in my Microsoft Authenticator App!

 

Please help with:

1) How do I enable MFA

2) Did Zoom overwrite another app in my auth app?

 

(EDITED.)

3 REPLIES 3

Xonatron
Newcomer
Newcomer

(DELETED.)

Xonatron
Newcomer
Newcomer

(DELETED.)

Xonatron
Newcomer
Newcomer

(DELETED.)