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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Recording in low quality

NdiCurso
Newcomer
Newcomer

Good afternoon! My zoom is saving the meetings at 640x360 both cloud and computer, but I have a 4k camera from Sony (Sony ZV1)

Is there a setting to make the camera better online? I use a Video capture.

My plan was for the recordings to come out in 720p

3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there @NdiCurso , and welcome to the community! Have you seen this? 

 

Screenshot 2024-02-28 at 4.37.47 PM.png

 

Taken from: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066421 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

These options are already enabled

Options are already enabled, but the quality is still low