Recording in low quality

[NdiCurso]

Good afternoon! My zoom is saving the meetings at 640x360 both cloud and computer, but I have a 4k camera from Sony (Sony ZV1)

Is there a setting to make the camera better online? I use a Video capture.

My plan was for the recordings to come out in 720p

[Bri]

Hi there @NdiCurso , and welcome to the community! Have you seen this? 

Taken from: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066421 

[NdiCurso]

These options are already enabled

[NdiCurso]

Options are already enabled, but the quality is still low