Hello Community,

for the past four years, I have been an admin in several Zoom meeting groups, using a MacPro5.1 running Big Sur (11.6.x) and a Logitech 4K Stream camera. I never had any technical issues—until four weeks ago. Due to a GPU defect, I had to completely reinstall my operating system. All programs and apps are working again, including Logitech’s "Logitune" software.

However, the Zoom app is the only exception. Zoom.us should appear in the privacy settings to access the camera and microphone, but it is missing. As a result, I can no longer host Zoom meetings. This is a disaster because all my efforts to fix the issue have failed. I am familiar with all Logitech and Zoom apps, have consulted Apple and Logitech, and now hope to find expert advice here.

Does anyone in the community have experience with this? I would greatly appreciate any helpful support!
Toni
• MacPro 5.1 (128 GB RAM, 12 Core 3,46 GHz)
• macOS Big Sur 10.7.11 (OC patched)
• Zoom Workspace 6.3.6
• Cam/Mic: Logitech Brio 4K Stream
• Software: Logitune 2.0.2

My family has regular zoom meetings which have, for about a month, experienced severe echo whenever my aunt's Chromebook joins the meeting.  SHE does not hear the echo and her voice does not echo.  The rest of us hear everyone else echoing at a 4-syllable delay.  Sometimes we hear the speech echoed more than once.

Muting her does not alleviate the echo.  The echo stops immediately if she leaves the meeting but resumes if she rejoins.  She has joined meetings from multiple locations/buildings/cities with the same results.  Any ideas?

I have had no problems with a virtual background before, but since the last update I have had my Surface Pro lock up three times.  I have checked and all the latest drivers are installed.  I have checked with an infrared temp gun and the instant I turn on virtual backgrounds it starts to heat up to the point that it totally freezes up. Is anyone else having this problem?

Hello everyone! As far as I know, users from Ukraine don't have a 40 minutes limit. I use Zoom for teaching English and I didn't have this limit as well when I was in Ukraine, but I had to move abroad because of war.

Does anybody know if there is an opportunity for Ukrainian users to continue working without the limit if they are abroad? Any suggestions how I can contact the support to ask about it?

Bonjour,

Est-il légal d'utiliser des extraits de réunions enregistrées (donc avec les noms et visages de plusieurs personnes) à des fins promotionnelles?

A-t-on besoin de l'autorisation de chaque participant?

Mes activités sont essentiellement au Québec mais peuvent aussi rejoindre des Québécois basés ailleurs dans le monde.

Merci,

Daniel

I just recorded a meeting, saved it to my Mac, but it doesn't appear in my local recordings. However, there's a file folder with 2 documents titled "double_click_to_convert_01.zoom" and "...02.zoom." I don't see audio or video listed. When I double click, it says document could not be opned. zoom.us cannot open files of this type. Looking for help on how this could have happened or how I get to my recording. TIA

has anyone used or is using the Vaddio EasyIP system with Zoom Room??

I can't get the cameras to PTZ when I select that camera source.  I have several rooms with 2 cameras. Camera 1 is a AverMedia and it PTZ from the ZoomRoom control panel fine.  The Vaddio EasyIP does not.  

Anyone have is this Issue??   Maybe I'm missing something..

Here is the link of the Product I am using. 

https://www.legrandav.com/products/cameras/av_over_ip/easyip-20-mixer-base-kit

Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....

Hi,

I’m experiencing an issue where, every time I share my screen in a Zoom meeting on my Mac, I get a recurring pop-up in the Control Center. It says something like, “Your screen has been accessed X times by Zoom in the past 30 days,” and confirms that Zoom is currently accessing my screen.

I understand that this is a security feature, and I have already granted Zoom the necessary permissions, so I’m okay with it accessing my screen. However, the pop-up keeps appearing every 10 seconds, making that part of my screen unusable. This is extremely disruptive, especially when I need to work on something while sharing my screen.

Is there any way to disable this notification? Has anyone else experienced this issue, and if so, how did you resolve it?

Thanks!