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Zoom camera stops working during Meeting

Synapsis
Newcomer
Newcomer

I am using a ThinkBook 14 G6 IRL. During my Zoom meetings, everything runs smoothly at first. However, after having back-to-back long meetings—around 3 or 4—the Zoom camera stops working. When I check the built-in camera app on my laptop, it operates normally. Sometimes, restarting my laptop temporarily resolves the issue, but other times it doesn’t. I’ve found that running Windows Update can also help, but after a few days, the same problem reoccurs, and the camera stops functioning during my meetings. How can I permanently resolve this issue?

 

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

Sounds like an overheating issue. Be sure the vents on the bottom are clear. Be sure the laptop is sitting on a HARD surface and not something soft that may block ventilation.

QSJRadio08
Newcomer
Newcomer

I too have found that ever since workplace update that my camera loses function. I hope there is a solution for this. Everything was working before this.