I just recorded a meeting, saved it to my Mac, but it doesn't appear in my local recordings. However, there's a file folder with 2 documents titled "double_click_to_convert_01.zoom" and "...02.zoom." I don't see audio or video listed. When I double click, it says document could not be opned. zoom.us cannot open files of this type. Looking for help on how this could have happened or how I get to my recording. TIA

has anyone used or is using the Vaddio EasyIP system with Zoom Room??

I can't get the cameras to PTZ when I select that camera source.  I have several rooms with 2 cameras. Camera 1 is a AverMedia and it PTZ from the ZoomRoom control panel fine.  The Vaddio EasyIP does not.  

Anyone have is this Issue??   Maybe I'm missing something..

Here is the link of the Product I am using. 

https://www.legrandav.com/products/cameras/av_over_ip/easyip-20-mixer-base-kit

Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....

Hi,

I’m experiencing an issue where, every time I share my screen in a Zoom meeting on my Mac, I get a recurring pop-up in the Control Center. It says something like, “Your screen has been accessed X times by Zoom in the past 30 days,” and confirms that Zoom is currently accessing my screen.

I understand that this is a security feature, and I have already granted Zoom the necessary permissions, so I’m okay with it accessing my screen. However, the pop-up keeps appearing every 10 seconds, making that part of my screen unusable. This is extremely disruptive, especially when I need to work on something while sharing my screen.

Is there any way to disable this notification? Has anyone else experienced this issue, and if so, how did you resolve it?

Thanks!

Hi all, 

I recently tried to go live on Zoom and stream in my Facebook group but no luck 😞
I tried the steps and use Custom Live Stream services but it didn't work. 
Does anyone know exactly the steps to make it work? 

I would appreciate your help thanks 🙂

Dear all and dear Support,

Since mid of year 2024 I replaced a IPAD 2 against a IPAD Air (2024).

In any Zoom Meeting, where Music is played, for example from a presented MS Power Point Presentation, the sound starts for 1-2 sec. ok, but then the sound quality switches to a reduced quality and the loudness is like modulated and it fluctuates between loud and quiet. Once the IPAD Air has been replaced against a new one (guarantee). But the effect remains the same.

Does any one have similar experiences ? Or exist a solution for this issue?

Thanks a lot for any recommendations. J