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Since the AWS outage on Monday the cloud zoom recordings I made on the day of the outage have not been downloadable. They just say "Processing". But they have been processing now for almost two days. Are these recordings lost? Or will they be processed eventually so that I can access them? Thanks Philip
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Is there a way to have closed captioning always enabled at a system level, without having to request this be turned on by the meeting host in each meeting?
We deploy zoom outlook plugin msi through SCCM in our environment. If we manually install/uninstall or go through sccm to upgrade a previous outlook plugin install we get these errors. The zoom cleanup tool doesnt work for the plugin. Does anyone have any ideas on how to force remove the plugin so a reinstall can work? We are full IT admins for our org and there only a handful of these issues but they are growing.
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I have a profile picture for my Zoom account which previously showed up when I joined a meeting (before I turned on Video) or when I turned Video off during a meeting. Recently my profile picture stopped appearing when I was signed in with the video off. This has happened in several different meetings. I have a Zoom account, and if I start a meeting my profile picture does appear when I have Video off. How can I fix this? Caroline
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Hi. How can I share audio on Zoom from one application only? I am hosting an All Hands. The PowerPoint presentation has embedded intro/outro audio tracks. During the presentation, other audio-generating applications will be running on my computer, like Slack. I don't want my Slack notification, Outlook notification, etc. sounds to be heard by the attendees. Related: Is it finally possible to toggle audio share without stopping/restarting the share? That would be a sort-of acceptable solution, as the notification sounds would only come through during that brief period of time.
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Hi there. I am trying to login in to our business account using the regular email address that we always use for admin privileges. However, when I type in the email address and click 'NEXT', a message shows up in red letters saying, "Having trouble signing in with this email. Please sign in with a different account or create a free account." I am using the account we have always used and nothing has changed on our end. And since I can't login with that email/account I can't access SUPPORT because free accounts (like the one I'm using right now to post this) doesn't allow me to contact support. WOW. Here is a screenshot of what I'm seeing: VIEW IMAGE
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Greetings all, I recently downloaded Zoom for my laptop and can't get myself ready for meetings. More specifically, I'm unable to get my camera and USB mic to work, even though I've been using these without incident on Teams and other conferencing platforms. For instance, if I go to video settings, my camera's light is turned on, but the preview is just a black screen. Accessing these settings causes the Zoom client to hang - forcing me to choose to end task - yet my camera's light stays on, and I have to disable and re-enable the camera app from Windows settings to reset the camera. On the audio side of things, the speakers' test works fine, but not the mics'. Testing both the built-in and USB mic yields nothing. I tried the solutions found in Zoom's knowledge base. I uninstalled and reinstalled the client, updated Windows, drivers, restarted my laptop, and checked the relevant permissions, to no avail. I'm running Windows 10 on an HP Probook. Looking forward to your suggestions!
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During meetings, an emoji periodically floats through my Zoom screen. My client can see it too and neither of us know what triggered it. It has happened with more than one client. There have been thumbs up and hearts. I use Zoom for healthcare which is supposed to be HIPAA compliant and this makes me nervous. Any insights as to what this is / how to turn it off? Thank you!
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When I am sharing screens on MS Teams, I can use my ZoomIt tool to zoom in and out on content i want to focus on. The zoom function of the ZoomIt tool doesn't work on ZOOM, no one can see what I am zooming in on. Is there a way to zoom in and out using the ZOOM interface instead?
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