I can't seem to flag this to Zoom but here's what's happening. Please help or report if you can!

1. AI Notetakers seem to be able to AUTOMATICALLY BYPASS my waiting room in Zoom calls hosted in my Zoom room. This has happened with Otter and other platforms!!!! This is a HUGE BUG.
2. Today, I had started a cloud recording, but then the AI Notetaker of a participant shows up and overtakes the ongoing recording without my permission or consent. This has happened multiple times.
3. - As a result, I do NOT have the recording of my session today, even though this is my account!!!!
4. - I even asked my assistant during the call to confirm it was recording and she said it still appeared as the recording was happening, but when the call ended, she saw that it did not record for us - it must have only gone to the person with the AI Notetaker (who is just a student of the course!) 

Please help or advise! This is a HUGE problem if AI Notetakers can bypass waiting rooms and supercede recordings without permission and without it being clear that the recording has been taken over. Is this a setting i need to change? We need more protections against this, Zoom!

Hi,
I’m not able to connect with either the Zoom app or website on my Mac.  All my other apps and sites are working. I have Kaspersky but can’t see any settings that would prevent access to Zoom. It also has not been a problem previously. I’ve tried OS software update. I’ve tried uninstalling the app, but can’t reinstall due to not being able to access the site. Grateful for any ideas. Thanks 

Hi im korean user of zoom and im so appreciate to use your program, its so helpful for communicate with others. 

but i have some problem about using that. 

i have some plan to communicate my friend with zoom. because of my friend is in trip for 2weeks 

i think she is in swiss now.. when sending my zoom meeting link to her, she can't entering my link

so i ask for your site to solving this problem.

how can she entering my zoom meeting link?  

please anybody make me answer for this problem..  i really hope so 

I have noticed you have had many people experiencing this problem and nowadays I tend to refer to google meet where I don't experience this awful issue. I closed down my background apps. I have used Zoom for years so why all of a sudden on a faster and better computer since I did some updates it started acting like a pain in the ...

Firstly, it's clearly an update problem with zoom as previously mentioned it worked fine before. 

I have tried reinstalling it and restarting my computer and all that stuff, nothing. 

Unlike google meet I like the fact zoom can allow others to access your screen but it's impossible to use nowadays.

Also, when I updated to newer version of zoom my audio quality wasn't as strong and it's difficult to hear people clearly and loudly like I us

I am integrating Zoom with the Acuity platform for scheduling. Acuity allows me to enable a Zoom account, and I have configured my account with the Basic (free) plan.

We are an online psychology project, and I am using Acuity to enable all my collaborators (psychologists) to manage their schedules, allowing patients to schedule appointments with the psychologist of their choice.

Which Zoom plan should I purchase to allow my collaborators to have simultaneous calls? For instance, if one patient schedules with Doctor A on Monday at 9:00 and another patient schedules with Doctor B at the same time on the same day.

Is it possible to have two simultaneous calls? Additionally, the calls need to last longer than the 40 minutes provided in Zoom's free plan.

Ty,

Tom

The option to use avatars and filters has disappeared from my desktop client. I checked that they are enabled on my account, and when I host meetings others can use them, just not me! The only options are for virtual backgrounds and studio effects. I did sign in and sign out in the desktop client, and uninstalled and reinstalled Zoom. I have not switched computers (using Windows 11), although I moved a month ago and do have a different internet provider.

Good evening. I am facing a problem... I did something silly and I have apparently lost one of the unconverted files from a Zoom session forever. Let me first explain: I had a session that hadn't been converted to audio and video yet, and there were two files named "double_click_to_convert_01 and 02". No matter how many times I clicked on them, it was impossible to convert them, so I decided to turn to Google for help. I found a page that said if I created a 30-second video, opened the folder where this session was being recorded, copied the files that couldn't be converted, and THEN deleted the ones that had been created, I would be able to get my videos to convert... Well, I deleted what I shouldn’t have, one of the files I had copied. When I desperately went to the trash, I found it, but when I restored it, it didn’t appear in the folder. Most likely, it didn't show up there because there was another file with the same name... I don't know what to do. I am desperate. I only have one of the original "double_click_to_convert_01" files left; the other one, I have no idea where it is on my laptop, and I’m going crazy because I need it for my thesis – it’s part of an interview. Please, tell me if there’s any way to recover it with the only file I have left, I’m begging you. Thank you.

(I’m using CHATGPT to translate this, sorry for the inconvenience)

I paid to become a Pro member because I wanted to use the video filters for my Pro account, and I enabled the feature on my account via the web, but it hasn't shown in the desktop client. Where can I make sure that shows up on my desktop client? My version is 6.0.0.