Audio/Video Issues on Zoom – Anyone Found a Reliable Fix?

[al30]

Hey everyone,

Lately, I’ve been experiencing some annoying issues with Zoom—random audio dropouts and video lag, even with a stable internet connection. I’ve tried adjusting settings, updating drivers, and even switching devices, but the problem still pops up occasionally.

I use Zoom for client calls and team meetings, and since I also run an eCommerce business using Sellvia, clear communication is crucial for handling orders and discussing strategies. Has anyone found a reliable fix for these issues? Any tips on optimizing Zoom settings for smoother performance? Would love to hear what’s worked for you!

[VirtualGatherer]

I've encountered similar issues with Zoom, and a few adjustments have helped improve performance. Here are some steps that might work for you:

1. Disable Hardware Acceleration – In Zoom settings, try turning off hardware acceleration for video and audio.
2. Adjust Video Quality – Lowering the video resolution in Zoom settings can help if there are performance issues.
3. Prioritize Zoom Traffic – If possible, configure your router to prioritize Zoom traffic using Quality of Service (QoS) settings.
4. Close Background Applications – Other apps using bandwidth or system resources (like cloud backups, streaming services, or large downloads) can affect Zoom’s performance.
5. Use a Wired Connection – Even with a stable Wi-Fi connection, using an Ethernet cable can provide more consistent performance.
6. Check Firewall & Security Software – Some security programs may interfere with Zoom. Temporarily disabling them or adding Zoom as an exception might help.

Since you rely on Zoom for eCommerce meetings, ensuring a stable connection is essential. If the issue persists, checking with your internet service provider or trying an alternative device might help pinpoint the problem. Hope this helps!

[Ronmahreimad]

Hello,

I tried everything I can think trying to use my Behringer X32 as the input for instruments, funny enough zoom will allow my mic inputs but not my instrument inputs. am I missing a step that I'm not aware of. my community had a rally last night and all the viewers can hear is the microphones. someone PLEASE HELP!!! I have another rally in about a month. Thanks

[MGSR]

Welcome to the Zoom Community @Ronmahreimad! Due to the microphone supressions and noise cancellation you would need to configure your audio for music. For more information, you can check out this article.