Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Need better zoom app video camera settings

It would be nice if the settings page for video camera would allow the user to set the camera zoom-in/zoom-in setting. For example, I may want my camera to be zoomed in more. Also, although the video camera zoom is fine during setup with my green scr... Show more

It would be nice if the settings page for video camera would allow the user to set the camera zoom-in/zoom-in setting. For example, I may want my camera to be zoomed in more. Also, although the video camera zoom is fine during setup with my green screen, it automatically changes during a meeting and zooms out to maximum width view. This shows background items beyond the left and right borders of my green screen. There appears to be no way to control it to make it zoom in.


Show less

reply-icon Latest Reply - 

Annotate and request remote control button missing when screensharing with ipad

We have a user reporting that when entering a meeting with another user via ipad ios Zoom client, when screensharing they are reporting they are not having access to the Annotate and request control button. To specify they see this issue when the per... Show more

We have a user reporting that when entering a meeting with another user via ipad ios Zoom client, when screensharing they are reporting they are not having access to the Annotate and request control button. 

To specify they see this issue when the person they are meeting with that is. They use a PC, HP specifically. 

We have a test meeting where they met w/ support to test this out and they provided screenshot of this function not working. 

Apparently it is by design that when an iPad is joining a Zoom meeting and does a screen share, the Annotation option is not there. 

 

As of now we only have the following workaround for this: 

  • User can join via Mac client and then use the Advanced sharing option to share via Airplay —> iPad. This way the annotation option will appear.

Users is not satisfied with workaround, is there any time line of when a fix or patch of this would be developed?

 


Show less

reply-icon Latest Reply - 

Is Zoom timer App still offer the round timer?

Hello, ⏰I noticed yesterday that the Zoom Timer App is now rectangular...Is there still a way to keep access to the beautiful round timer that was there before?we can still see it on this Zoom Support page:https://support.zoom.com/hc/en/article?id=z... Show more

Hello,

I noticed yesterday that the Zoom Timer App is now rectangular...😳

Is there still a way to keep access to the beautiful round timer that was there before?

we can still see  it on this Zoom Support page:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068677

if so, how  do I access the round version of the timer please?

Did I miss a setting?

When did this change happen?

 

I am on mac Ventura, on a M1 MBP

but it is the same on a Window computer. that I just tested with.

 

Also My Zoom is up to date with the 6.3.6 (47101) version as of this January 22nd 2025

Thanks! 😃

 

Here are 2 pictures showing the change from Round to Rectangle Zoom timer App.

Thank you for your help! 😃
ROUND ZOOM TIMERROUND ZOOM TIMERRECTANGULAR ZOOM TIMERRECTANGULAR ZOOM TIMER


Show less

reply-icon Latest Reply - 

Participant option to save chat is missing

I am a non licensed User in an account with a Pro license. The Account Owner has a Pro license and the Account Owner has 7 Users in the Account, all non licensed. Three of these Users (including me) have the Account Owner Host key so that one of us c... Show more

I am a non licensed User in an account with a Pro license. The Account Owner has a Pro license and the Account Owner has 7 Users in the Account, all non licensed.  Three of these Users (including me) have the Account Owner Host key so that one of us can start our monthly Zoom meeting when the Account Owner can't attend. 

The account was set up in 2020 by myself. I set up a recurring, no-specific-time meeting which has been used since I set it up in 2020. I don't recall exactly when Zoom rolled out expanded chat options but at the time I set up this Meeting, I enabled the account setting which allowed the chat to be saved to the Host's local computer and the Host would email the chat out to our guild members. 

 

Later, when other chat options rolled out, I enabled those advanced chat settings in the Account Owner Meetings tab and the Account Management Settings- Meeting Tab. Both were enabled the same way. In other words they are enabled to allow "everyone and directly" to participate in meeting chats and save chats.

 

A few weeks ago we had a new Participant and she could not save the chat during a meeting. That's when some other Participants said they they couldn't save the chat anymore either. For some reason they did not have the "save chat" option in the chat's elepsis menu (...). (They all can participate in the meeting chat and they all can see the elepsis in the chat menu.)

 

So I am wondering why some of them cannot save the meeting chat. Is it because we are starting meetings now with a Host Key? Is it because we are allowing Participants to now join meetings even when they do no have a Zoom account? Is it because we allow Participants to join with a browser now instead of requiring a Zoom Desktop Client or Zoom Mobile App? Does the ability for the Participant to save the meeting chat depend on what device the Host or the Participant is using, or what version of the Zoom client is being used?

 

I saw a post somewhere that said the when scheduling the meeting, there was an option during the meeting scheduleding process that has a checkbox to allow Participants to download the chat. However I do not see that as an option when I click on the Edit button for our recurring Meeting. I really don't want to have to recreate a new meeting as our elderly guild members struggle with change. 

 

I've spent 2 days searching for clues as to why some Participants have the ability to save the Chat and other Participants don't. Ironically one of the Participants who doesn't have the option to save the Chat is a User in the Owner Account. She can save it when she is using the Host Key but can't save it when she joins as a Participant. 

 

I didn't attend last months meeting so I am getting this information second hand. Our next meeting is in a week. I plan to join the meeting this time without signing into Zoom to test out what a Participant sees when they are not signed in. Then leave the meeting and rejoin with the Zoom Client after signing in.

 

Meanwhile, if anyone has any other ideas for me, I will pass them along to our members at the next meeting. 

 

 


Show less

reply-icon Latest Reply - 

'Launch Zoom' button fails on Lenovo tablet

All of a sudden nothing happens when I hit 'launch Zoom' button on my Lenovo tablet.  Have cleared cookies and restarted tablet and reinstalled zoom but no improvement.  Any ideas plz?

reply-icon Latest Reply - 

No limitation

We have been trying to set up the customized channels for Zoom updates. We have created a few different channels and there is an option to set a channel to "No limitation" settings. What does that mean? We are assuming that it will keep our Zoom apps... Show more

We have been trying to set up the customized channels for Zoom updates. We have created a few different channels and there is an option to set a channel to "No limitation" settings. What does that mean? We are assuming that it will keep our Zoom apps up to date without ever changing to any specific build but not sure. I haven't been able to find any documentation about it either. Does anyone know what that settings mean? Thank you!


Show less

Resolved! Recording Permission

How do I obtain permission to record meetings for training purposes?

reply-icon Latest Reply - 

zoon turns Smartphone camera automatically in Portrait

Hello, I use my Smartphone as a second camera to film things, that I am drawing on a paper. This worked fine in landscape mode, since the paper is in landscape. At least until last monday. Now zoom always turns the picture in portrait for the other p... Show more

Hello, 
I use my Smartphone as a second camera to film things, that I am drawing on a paper. This worked fine in landscape mode, since the paper is in landscape. At least until last monday. Now zoom always turns the picture in portrait for the other participants, so I can still use landscape, but the others can nearly see nothing. 
You can see it there, this is a screenshot of the Smartphone view:

https://rn.next-cloud.org/index.php/s/ai9PfTAeCHepGeG

I took a picture of the MacBook and you can see, that the picture is turned....
Android and iOS...

Any ideas?


Show less

reply-icon Latest Reply - 

zoom background

Help with how to change my virtual background, it shows the foreground instead of the background images. I have gone through all the chat bot suggestions and nothing is working yet,

reply-icon Latest Reply - 

Breakout Rooms and Presentation Sharing

I am hosting a meeting with 10 breakout rooms, each room will have a trainer. Can each trainer share his presentation in his own room at the same time as other trainers are sharing in their room?

reply-icon Latest Reply -